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Safeguarding Adults Conference 14 th October 2010 Quality Assurance in Care Homes – Safeguarding the Vulnerable. The tale of 2 Lucy’s. Challenges. Personalisation/Choice. Safeguarding. Demography. Accountability. Complexity. Multiple Providers.
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Safeguarding Adults Conference 14th October 2010 Quality Assurance in Care Homes – Safeguarding the Vulnerable
Challenges Personalisation/Choice Safeguarding Demography Accountability Complexity Multiple Providers
Quality Assurance in care homes – Safeguarding the vulnerable Key elements: Safety and protection Health maintenance/improvement Dignity Person centred – dementia care Leadership
Quality Assurance in NHS SOTW • Rapid assessment visits – joint with LA • RAG rating on all CQC registration standards • Follow up visits – targeted and action planning • Information sharing strengthened (CQC, LAs and • other health organisations) • QuEST audit tool (Quality, Experience & Safety) • developed and piloted
Our Approach • People focussed – residents, staff, leaders • ‘critical friend’ • Building bridges with independent sector (GPs, specialist • nurses etc) • - DH QIPP Safety Express – programmes include care home • provider (focus on pressure ulcers, falls) • don’t lose sight of Lucy