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ProShip Suite. Critical Success Factors. Achieve the lowest possible freight costs on all shipments Reduce or eliminate any and all related charges Easily produce shipping labels and manifests in carrier-specified formats Increase operational efficiencies for high shipping volumes
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Critical Success Factors Achieve the lowest possible freight costs on all shipments Reduce or eliminate any and all related charges Easily produce shipping labels and manifests in carrier-specified formats Increase operational efficiencies for high shipping volumes Improve on-time deliveries without increasing costs Exceed customer expectations for receipt of shipments Provide methods to charge back costs to originating departments
Critical Success Factors Integrate with ERP, WMS, electronic scales, label printers and other applications to leverage investments in existing technology Support for carrier invoice reconciliation Ease of use in a warehouse environment, including touch-screen interfaces Provide accurate, usable reporting of all shipping costs and activities
Multi-Carrier Shipping Rate shop among a wide variety of carriers and services (including LTL and other freight haulers) Implement complex shipping methods, procedures and business rules. Fully integratable and carrier-certified solution for nearly any parcel carrier, truck, rail or freight forwarder Supports rich client, web browser and black-box interfaces Very flexible, easier to install, customize, operate and update Script integration environment for extensive customization by integrators or customers to meet business requirements
Dynamic Origin Pricing Rate shopping from any origin to any destination Rate shop inbound, outbound or 3rd party shipments
Return Services Reverse logistics Recapturing merchandize value Customer satisfaction Returns visibility Visibility of in-transit returns results in more efficient operations Compliant with all major carriers
Ship to Hold Preprint documentation prior to shipping Close lane Ship packages to multiple trailers or staging areas based on business rules, closing each independently Labels do not need voiding/reprinting to adjust between lanes Update shipments Update shipment details (weight, dimension, ship date, reference number, etc.) without reshipping or reprinting labels As permitted by carriers, shipments can be moved to a different manifest date without reprocessing
Certified Modules • Media Mail • Parcel Post • Express Mail • International M-Bag Priority Mail First Class Mail Standard Mail Bound Printed Matter Library Mail
Certified Modules • Automatic APO/FPO Address Determination • Confirmation Services Vendor • 2976A Customs Paperwork • Endicia Internet Postage Manifest Mailing Express Mail Manifesting Retail Pricing Commercial Base Pricing Commercial Plus Pricing
Certified Modules • Hazmat 49 CFR / IATA DG • CWT Consolidation • Quantum View • Proactive Response • Street Level Address Validation with RDI • Time in Transit (Domestic & International) Express and Ground UPS Mail Innovations UPS Worldease Flexible Parcel Insurance Dry Ice Ground Freight Rating Return Services
Certified Modules • Dry Ice • Return Services • Multi-weight Consolidation • Hazmat 49 CFR / IATA DG • FedEx Home Delivery • Street Level Address Validation with RDI Express and Ground FedEx SmartPost FedEx Freight FedEx IPD (International Priority DirectDistribution®) FedEx International Broker Select
Certified Modules DHL Global Mail International Document Worldwide Package Express Domestic Express
Certified Modules Automatic lookup of Export Port and Conveyance codes Automatic translations of Harmonized Tariff units of measure and line items Shipment sent to AES Direct electronically Staging label allows shipping while waiting for response Review of AES’ approval message Carrier label and paperwork creation with assigned ITN Appropriate annotations for customs clearance
Certified Modules Standard Mail Parcel Select Intelligent Returns Management™ Comprehensive solution aimed at lowering costs, improving services related to the delivery cycle of small parcels Provides customers with unparalleled service and distribution opportunities for shipments destined to residential addresses Freight Services
Carrier Modules • New England Motor Freight • Overnight Express • Purolator Freight • Roadway • Towne Air Freight • USF Holland • Yellow Freight ABF Freight Systems Contrans Logistics Con-Way Danzas Eagle Emery Worldwide Evans Transportation
Carrier Modules WPX OnTrac Trans Tek Spee-Dee Eastern Connection Lone Star Overnight Blue Streak Couriers Golden State Overnight Lanter Delivery Systems
Certified Integrators Standard interface to ConnectShip™ Toolkit Flexible front-end for Progistics engine International point of origin shipping Six certified ConnectShip™ integrators ConnectShip™ partners since 2004
Mapics • Syteline • EMS • Microsoft Dynamics GP • Microsoft Dynamics NAV • Microsoft Dynamics AX • and many more… Supported Interfaces SAP Oracle Financials Baan PeopleSoft JD Edwards Optum
ProShip Suite Over 2,000 shipping locations Flexible open powerful XML-based architecture Microsoft .NET Technologies SDK/API for integration from other software CPI (Shared code components and business rules) Write a business rule once - use in multiple clients Common functionality among all clients
ProShip Server • “Heart” of ProShip Suite • Provides rating and shipping functionality • Scheduling and tracking • Enterprise Setup Tool • Labeler • Update Utility • Rate Maintenance Tools
ProShip Server • Server • Scalable Solution • Multi-Carrier Package Rating • Document Production • Carrier-compliant • Multi-Piece Shipping • High-Volume Shipping • Manifest Management • International Shipping • AESDirect Filing • Extensive Discount Support
ProShip Server • Enterprise Setup Tool • User friendly graphical configuration tool • Carrier registration • Shipper administration • Log file viewing
ProShip Server • Update Utility • Updates are provided on a regularly scheduled basis • All changes are well documented • Automatic and backward compatible updates that are version safe • Revert changes within minutes
ProShip Server • Update Utility
ProShip Server • ProShip Scheduling and Tracking • Proactive tracking • Consolidated end of day emails • Automated report emails • Built with the Common ProShip Infrastructure (CPI) • Communicates with EQS • Can share code with other CPI components • Allows for work flow based integration via Visual Basic.NET • Data stored in local database, but can be sent to additional databases, web services or email addresses
ProShip Server • ProShip Scheduling and Tracking
ProShip Labeler • Document Generation • Pick slips • Packing slips • Combination tickets (pick/pack slips with a shipping label for case picks) • Shipping labels
ProShip Labeler • Document Generation • UCC-compliant • Customer data such as Purchase Order Number • Customized bar codes • Images (e.g., signature or logo)
ProShip Velocity Velocity Rich client used in warehouse environment Multi-piece shipping Batch shipping Manifest management Best-way (rate shop) shipping Work flow business rules (scripting) Simple and complex multi-piece shipping
ProShip Velocity Warehouse Customizable formslayout Adjustable fonts Connected scales,scanners and printers Complete form fieldscustomization
ProShip Velocity Velocity Touch screen mode Large buttons Large fields Full screen keyboard
ProShip Office • Office • Ad-hoc reporting • Reactive tracking • Ship request, buck slip,license plate shipping • Dashboards & widgets • Business rules data entry • Fully configurable role-based security framework
ProShip Office • Reports and Charts
ProShip Office • Sub-reports and Custom Links
ProShip Office • Shipping • Ship with ProShipServer • Fully customizableforms with a WYSIWYG formseditor
ProShip Office • Custom Dashboard and Widgets
ProShip SDK • SDK • ProShip ILS • ProShip Black Box • Headless rating and compliance engine • Conveyor Systems • Website Quoting
ProShip SDK • ProShip Server Chat Tool • The Server Chat Toolcan be used to communicate to andtest response fromthe ProShip Server
User Experience ProCyclopedia ProShip Help Customer Service Outreach Program
ProCyclopedia ProCyclopedia is a comprehensive collection of online documentation and tools that provides clients and integrators with a wealth of information on installing and using the ProShip Suite. Includes step-by-step installation guides, tutorials and references.
ProShip Help Live phone and email support Variety of remote support options Extended support options available
Customer Service Outreach Program Managing the End-to-End Customer Experience
Customer Service Outreach Program Reactive Outreach Live Support Desk Continuous Updates on Support Issues Close the Loop on Resolved Support Issues Issue Summary Reports
Service Level Performance • Escalation Procedures Customer Service Outreach Program Internal Measurements Ticket Tracking Closure Rates
Customer Account Business Reviews • Newsletters and Informational Updates Customer Service Outreach Program Proactive Outreach Contact Calls Client Visits Customer Satisfaction Surveys