“How to Communicate so Teens Listen!”

1. “How to Communicate so Teens Listen!” Kathleen Zimmerman-Oster, PhD Event Evaluation

2. About the Event • Thursday August 28, 2008 • 28 total participants • Learning objectives: • To enhance the cultural competency skills of prevention professionals. • To better understand today’s teens and to learn how to communicate (about underage drinking and drinking and driving) so teens will listen.

3. The information I learned will help me achieve my professional goals (N=28)

4. This session was well planned and organized (N=28)

5. The presenter used methods appropriate to my needs (N=27)

6. The presenter communicated effectively (N=28)

7. My time was well spent in this session today (N=28)

8. Because of today’s session, I have a better understanding of the concepts of prejudice, stereotypes, & discrimination and their impact on working with teens (N=28)

9. Because of today’s session, I have a better understanding of the diversity in the Metro Detroit area (N=28)

10. Because of today’s session, I feel more culturally competent (N=28)

11. Because of today’s session, I have a better understanding of Generation Y and Z (N=28)

12. Because of today’s session, I have a better understanding of how to improve teen driving (N=28)

13. Because of today’s session, I have a better understanding of how to reduce teen drinking and driving (N=28)

14. Because of today’s workshop, I have a better understanding of how to communicate with teens (N=28)

15. Because of today’s workshop, I feel more comfortable working with teens (N=28)

16. Because of today’s workshop I have a better understanding of how culture impacts communication with teens (N=28)

17. Because of today’s workshop, I have a better understanding of teens and technology (N=28)

18. What were the key learning points for you today? • Communication strategies (4 mentions) • Statistics (3 mentions) • Kids are different nowadays and require a different approach • Demographic percentages • Tips on talking to teens • Gen Y info • Empathy • Being a good fit • Parents are role models and need to understand teens/where they’re coming from

19. What were the key learning points for you today? (Continued) • Tools presented - perception checking, emotional coaching were interesting. • All the diversity in our area and how much people gained from moving here and how much they lost or left behind. • I learned the most from the CV video and new stats. • Just to be more familiar with technology - know their language. • I do believe this group could use more information on what this generation is. It was a good overview, but more information would have been better. • Brain development in teens. • Meet them on an emotional level rather than logical.

20. How will you use what you learned today to impact your (prevention) work • Help to recognize issues and interests with kids. • Working with teens in schools can use information learned in Gen Y to help them get the message. • Can use communication and all stat info in parenting groups for parents of teens. • Respecting, Listening to young adults. • Can show teens DVD I received on safe driving. • Youth and technology. • I will continue to use the same strategies- I was right on target. • To better communicate with teens, gain their trust, and use internet resources to better inform me.

21. How will you use what you learned today to impact your (prevention) work (Continued) • I don’t think I will even though I enjoyed the seminar. It’s stuff my group does. • Finding the emotional hook to the prevention message. Reinforcing consequences and the law and reminding parents how effective they really are. • Find their emotional state and teach to that for impulse control.

22. What other information of follow up assistance would you like to have? • Anything new that you find. This is the population I feel most comfortable with. • I would like more of the later presentation- the first half was too long and more like a review- you are a great presenter, and how you present was very effective. • Go more in depth of issues teens deal with and better ways for us to talk with them. • Cultural competence specific to African Americans.

23. Is there any information you would like to share with the presenter? • I could have done without the first icebreaker/group exercise. • You are good! Every time I am with you I feel richer for the experience. • Just that I am part of Generation Y and its awesome to see you trying to understand and respect us. There are a lot of great people in Generation Y that really do care and want their parents approval/respect. • Personal stories from family were helpful. • Focus less on parental info with professional group.

24. Is there any information you would like to share with the presenter? (Continued) • It was very good and really helpful information personally and professionally for work with the youth. • Although I enjoyed the presentation, I feel as though teens have been “sugar coated” in your presentation and that some of the “slacker” personality they have is because we allow them to be that way. I understand that we should give or kids more than what we got, but I also feel that they should have to work for it. • Please update your info- stats from 1994 are not compelling. • Need more time for presentation.