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Ex Libris Corporate Updates Shanghai, China December 12, 2013

Ex Libris Corporate Updates Shanghai, China December 12, 2013. Ziv Benzvi, VP APAC Ex Libris Group.  Ex Libris Ltd., 2013 - Internal and Confidential. Agenda. Operations. Corporate. Solutions. APAC. Customers. Corporate. Operations. Solutions. Customers. APAC. Corporate.

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Ex Libris Corporate Updates Shanghai, China December 12, 2013

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  1. Ex Libris Corporate UpdatesShanghai, China December 12, 2013 Ziv Benzvi, VP APAC Ex Libris Group  Ex Libris Ltd., 2013 - Internal and Confidential

  2. Agenda • Operations • Corporate • Solutions APAC Customers

  3. Corporate • Operations • Solutions Customers APAC • Corporate

  4. Since last CCEU • Over 300 new customers • Over 5,400 customers • Employees: 530 • 3 Data Centers • 2012 revenue: $95M • Alma Live !

  5. 2013 in Mainland China • Institute of Medical Information, Chinese Academy of Medical Sciences: Primo • Beijing Jiaotong University: Primo • Capital Library: Aleph, Primo, SFX • Beijing University of Post and Telecommunication: Primo, SFX • Hunan University: Primo, SFX • Tianjin Academy of Social Sciences: Aleph, Primo, SFX • Sichuan University : Primo • Fudan University: Primo • Shanghai Library: Aleph

  6. 2013 in Greater China • HK • Hong Kong University: Primo, ML, SFX • Hong Kong University of Science and Technology: Primo • Ecumenical Information Network: Aleph, Primo, SFX • SKH Ming Hua Theological College: Aleph, Primo, SFX • Taiwan • Taipei National University of the Arts: Aleph • National Chi Nan University: Aleph, ML, SFX, Primo • National Kaohsiung Marine University: Aleph • National Hsin Chu University of Education : Aleph • National Kaohsiung University of Hospitality and Tourism: Primo, ML • National Taiwan University: Primo, ML, SFX • FoGuang University: SFX

  7. Primo: Just to name very few... University of Adelaide (Australia) University of Technology Sydney (Australia) University of Linz (Austria) University of Ottawa (Canada) ComisionNacional de InvestigacionCientifica y Tecnologica (Chile) National Library of China (China)FundacionUniversitaria Los Libertadores (Colombia) Hong Kong University (Hong Kong) University of Torino (Italy) Sapporo Medical University (Japan) Kyung Sung University (Korea) Colegiode Postgraduados (Mexico) The BIBSYS consortium (Norway) Universidad Nacional de Ingenieria (Peru) University of Pardubice (Prague) National Library of Russia (Russia) Russian State Library (Russia) TemasekPolytechnic (Singapore) Universidad Polotecnica de Cartagena (Spain) UmeåUniversity (Sweden) RERO-Reseaudes bibliotheques de Suisse occidentale (Switzerland) National ChengchiUniversity (Taiwan) Imperial College London (UK) King's College London (UK) Royal Holloway University of London (UK)  City University of New York (USA) OrbisCascade Alliance (USA)… 2010+

  8. Primo Customers in Mainland China • Fudan University • Sichuan University • Tianjin Academy of Social Sciences • Hunan University • Beijing University of Post and Telecommunications • Capital Library • Beijing Jiaotong University • Institute of Medical Information, CAMS • University of Electronic Science and Technology • Beijing Normal University • Northeast University • The Library of CCPS • Guangxi University • Zhengzhou University • National Library of China • Northeast Normal University • Institute of High Energy Physics of CAS • The Library of CASS • Agriculture Information Institute of CAAS • Tsinghua University • Shanghai Jiaotong University

  9. Primo Customers in Greater China • Taiwan • National Chiao Tung University • National TsingHua University • National Cental University • National Yang Ming University • National Chung Hsing University • Science & Technology Policy Research & Information Center • National Hsin Chu University of Education • National Chi Nan University • National Kaohsiung University of Hospitality and Tourism • National Taiwan University • HK • Hong Kong University • Hong Kong University of Science and Technology • Ecumenical Information Network • SKH Ming Hua Theological College • Hang Seng Management College • Open University of Hong Kong • The Chinese University of Hong Kong • The Hong Kong Polytechnic University

  10. Korea Aerospace University(Korea) Universidad Tecnologica de Leon (Mexico)  Rice University (USA)Universidadede Sao Paulo (Brazil)  The Chinese University of Hong Kong (Hong Kong) Chinese Academy of Sciences (China) NordiskaAfricainstitutet(Sweeden) Parliament Library of Sweden (Sweeden) Baker College (USA) Seoul National University (Korea)  National Library of the Czech Republic (Czech Republic)  Royal Holloway University of London (UK)  Zhengzhou University (China) FraunhoferGesellschaft(Germany)  Wyoming Community Colleges (USA)  State Teachers College (Israel) Temasek Polytechnic (Singapore)  Southwest Research Institute (USA) Universität Linz (Austria) Universitadi Ferrara  National University (USA)  University of Adelaide (Australia)  National Library of Estonia (Estonia) The URD suite 2491 1744 1338

  11. 80 new Alma institutions University of Windsor(Canada) Northwestern University (USA)  Macquarie University (Australia)  University of Otago(New Zealand) HochschuleMittweida (Germany) University of Idaho (USA) University of Washington (USA) Oregon State University (USA) Washington State University (USA) University of Manitoba (Canada) ChemeketaCommunity College (USA) University of Oregon (USA) Eastern Oregon University (USA) Lewis & Clark College (USA) MarylhurstUniversity (USA) Oregon Institute of Technology (USA) Pacific University (USA) EuropischeAkademieBozen(Italy)  Bibliothekam Guisanplatz (Switzerland) Coventry University (UK) Brandeis University (USA) Tarrant County College (USA) National College of Natural Medicine (USA)  Curtin University of Technology (Australia) Seattle University (USA) Southwest Research Institute (USA)  California State University, Sacramento (USA)… ~300

  12. National Library of Russia (Russia) Chinese Academy of Social Sciences Library (China)  University of Birmingham (UK) PontificiaUniversita Urbaniana(Italy) Chinese Academy of Sciences (China) Austin Presbyterian Theological Seminary (USA) Howard University (USA)  Brigham Young University (USA) University of Utah (USA)  National Library of Israel (Israel) ÖsterreichischeNationalbibliothek (Austria)  SächsischeLandesbibliothek (Germany) CorporacionSanto Tomas (Chile)  Centro Cultural Tijuana (Mexico) Universidad Tecnologica de Bolivar (Colombia)  National Library of Tajikistan  Zhengzhou University (China) UniversiteVersailles Saint Quentin AgricultralInstitute of Information … Aleph, Voyager, Rosetta, DigiTool, Verde 1370 230 196 18 2460

  13. Major Achievements In 2012 Over 5,300 customers Customer Base 12 customers in production Installed-base of over 1,900 3 data centers, ISO 27001 Cloud 24x7 hub, Salesforce CRM Support 1M+ searches / day Primo Central Adding usage-based services

  14. Transition to SaaS More than just Technology; It’s the DNA of the Company Business Model Financial Model Key Metrics Subscription Pricing Sales Organization Legal & Contracting SaaS DNA Technology Architecture Development Method APIs & Integrations Operational Structure Customer Success Service Level Agreement Cloud Operations Data Privacy & Security

  15. Ex Libris - Cloud Subscription as % of Total New Business Ex Libris transitioned its software business from on-premise to cloud-based model in the past 3-4 years

  16. Operations APAC • Corporate • Operations • Solutions Customers

  17. Ex Libris Data Centers Worldwide Chicago Amsterdam 1,222 141 Singapore 7 # of institutions hosted in each data center

  18. Ex Libris Achieves ISO 27001 Certification ISO/IEC 27001:2005 is the most rigorous global security standard In addition • Our data centers are SSAE-16 certified (formerly SAS-70) • We comply with the US-EU Safe Harbor Framework

  19. Salesforce CRM - a Quick Taste…

  20. Solutions • Operations APAC • Corporate • Solutions Customers

  21. A big year for Primo • #1 in higher education, serving over 1900 institutions, worldwide • Recent innovative enhancements: • Personalized ranking • Enhanced integration with Aleph, Voyager and Alma • Agile releases present new functionality bi-monthly • Big data technologies (Cassandra and Hadoop) and large scale multi-tenancy introduced

  22. 2012 was big year for Alma and 2013 bigger Alma went live at Boston College on July 2 2012, right on schedule, and today it is live at almost 90 institutions worldwide • Over 300 institutions (including 3 consortia) • From ex-small to ex-large libraries • 12 countries worldwide • Over 50 institutions switching from non-ExL ILS

  23. Alma Go-Live ramp up (# of institutions) OrbisCascade Cohort #1 Leuven Consortia Orbis Cascade Cohort #2

  24. Ex Libris Products Roadmap 8.2 9.0 21.1 22.0 SP SP 3.4.1 3.4.2 3.4.3 3.1 3.2 4.0 4.4 4.5 4.6 4.7 4.8 4.5.3 4.5.4 4.5.5 4.5.6 4.1 4.2 4.3 4.4 4.5 4.6 4.7 Q3 2012 Q4 2012 Q1 2013 Q2 2013 Q3 2013 Q4 2013 Q1 2014

  25. Customers APAC • Corporate • Operations • Solutions Customers

  26. Channels of collaboration with our customers • Alma community zone advisory group • Voting process for enhancements • Voting process for OPAC functionality in Primo • Product working groups • Testing teams for new CRM system • Joint focus groups

  27. APAC • Corporate • Operations • Solutions Customers APAC

  28. China Office Team FuchengShen Lei Zhou Biao Zhang Zhen Li Pengfei Chen Guangyu Zhang Lei Li Kaiyun Shi Feiran He Huiqin Zhao More to join Kui Li

  29. Alma Adopters in ANZ as of TODAY 15 x Institutions in ANZ have adopted Alma Alma Customers • 15 x customers • 7 x in production • 6 x currently in implementation and scheduled to go live in 2013-4

  30. We Are Live! • “In the spirit of collaboration, innovation, and partnership, we are willing to share our journey and story with others. We are looking forward to collaborating with other libraries, by sharing resources and support.”

  31. We Are Live! •  “Alma is operating seamlessly for Library staff. Cloud solutions just work!”

  32. APAC Data Center in Singapore • Running in Production since March 2013 • Using latest and greatest hosting technology • ISO/IEC 27001:2005 certified • Hosting 7 x APACALMA Live Customers • On-GoingPRIMO migration for ALMA Customers • Default hosting facility for all New URD & URM Customers

  33. APAC Data Center in Singapore

  34. XieXie!

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