What You Don’t Know About Your Environmental Workers

1. What You Don’t KnowAbout Your Environmental Workers - An Employee Engagement Expose -

2. What engages workers? IMPACT Employee Engagement Engagement Touchpoints Corporate Culture & Communication Commitment to Results Management Effectiveness Training & Development Treatment, Balance and Respect Job Satisfaction Job Security, Remuneration & Benefits I would recommend my workplace as a good place to work I’m motivated to do more than what is normally required My contribution is valued Heart & Mind (emotional & rational motivators)

3. Emotional and Rational Motivators • Environmental employees are more connected to their employers by emotional motivators than the average employed Canadian. • Environmental employees report higher job satisfaction, but are less likely to believe that their job requirements are "worth it”. Remuneration and job security appear to be concerns for environmental employees

4. Engagement Among Environmental Employees Fully Engaged Engagement Level Less than Fully Engaged <3 Years 3+ Years Years expected to stay at your company • Overall environmental employees are more engaged, although only one-half are fully committed and expect to stay with their current company long term.

5. Who Exactly is Disengaged? Out of all 3 generations, Baby Boomers are most likely to be in the Committed segment Subject Matter Experts tend to be ‘Strategic Switchers’ or ‘Detached’. Technologists and Technicians also tend to be 'Detached. A higher proportion of Millenials are Disgruntled. Employees managing people or projects tend to be the most ‘Committed’ employees.

6. The Key Drivers of Employee Engagement KEY DRIVERS • My work and my employer’s goals align with my personal values • I’m motivated to do more than what is required for my job • My contribution is valued by my employer • When I do a good job, my performance is recognized • My company is doing a good job of developing its people to their full potential • Employees are treated with dignity, respect and fairness regardless of their position or background • My job gives me a feeling of accomplishment • I am proud to work at my company • I feel a strong sense of commitment to my company

7. Small to Medium Employers Print and Post this slide for easy reference. • MAXIMIZE • your chances of • EMPLOYEE ENGAGEMENT • by properly supporting staff.

8. Large Company Employers Print and Post this slide for easy reference. • MAXIMIZE • your chances of • EMPLOYEE ENGAGEMENT • by properly supporting staff.

9. Overall Recommendations to Environmental Organizations • Any organization experiencing staff disengagement should look at the following low-cost efforts that have high-engagement potential. • Develop methods that create feelings of accomplishment and recognition for good performance among staff • Reinforce processes of fair treatment for staff • Enable broad access to opportunities to allow staff to develop themselves to their full potential • Ensure the alignment of work, employer and personal goals for every staff member

10. ECO Canada offers products and services to help you understand your specific human resources needs.To learn more about ECO Canada’sEmployee Engagement Programcontact HRservices@eco.ca Special thanks are extended to the consultants Ipsos for conducting the research and analyzing the data collected through the survey.