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SimTecT 2002 STIMULATION THROUGH SIMULATION Lieutenant General Des Mueller, AO Vice Chief of the Defence Force

SimTecT 2002 STIMULATION THROUGH SIMULATION Lieutenant General Des Mueller, AO Vice Chief of the Defence Force. Communicating with your stakeholders. Culture Language as symbols Senior executive work style. DEFENCE SUB-CULTURES. Public Service. Navy. Army. Air Force. Warrior.

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SimTecT 2002 STIMULATION THROUGH SIMULATION Lieutenant General Des Mueller, AO Vice Chief of the Defence Force

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  1. SimTecT 2002STIMULATION THROUGH SIMULATIONLieutenant General Des Mueller, AOVice Chief of the Defence Force

  2. Communicating with your stakeholders

  3. Culture Language as symbols Senior executive work style

  4. DEFENCE SUB-CULTURES Public Service Navy Army Air Force Warrior Bureaucrat Technocrat Business

  5. STAKEHOLDERS • Customers (users) • Authorisers (sign off) • Gatekeepers • Key influencers • Technical Scrutineers

  6. GENERATIONAL CULTURES • Pre-boomers (55 plus) • Boomers (35-55) • Generation X (25-35) • Generation Y (25 minus) • Senior defence leaders are Pre-boomers or Boomers

  7. Costs and benefits of simulation should be carefully evaluated

  8. Language is a potent symbol It can stimulate or sedate

  9. SENIOR EXECUTIVES Rely significantly on intuitive judgements rather than excessively detailed analysis

  10. FREQUENTLY ASKED QUESTIONS • Cost • Benefits • Through life support • Industry reputation

  11. ORGANISATIONAL INTELLECTUAL CAPITAL

  12. Better Owner Return on Investment Greater Customer Satisfaction Improved Processes Organisational Learning and Growth (Stimulation through Simulation)

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