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Moves to Standardise on Vendor-based User Statistics. Ross MacIntyre University of Manchester ross.macintyre@man.ac.uk. Presentation Outline. Requirements Existing Standards/Guidelines Case Studies On-going Initiatives Concluding Remarks References. Requirements. Libraries Academic
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Moves to Standardise on Vendor-based User Statistics Ross MacIntyre University of Manchester ross.macintyre@man.ac.uk
Presentation Outline • Requirements • Existing Standards/Guidelines • Case Studies • On-going Initiatives • Concluding Remarks • References
Requirements • Libraries • Academic • Commercial • Public • Service Providers • Publishers
Existing Guidelines/Standards • ANSI/NISO Z39.7-1995 (Revision of ANSI Z39.7-1983) Library Statistics • ISO 11620:1998 Information & Documentation - Library Performance Indicators • ICOLC Guidelines1998
ICOLC Guidelines 1. Requirements - Use Elements • Number of Queries (Searches) • Number of Menu Selections • Number of Sessions (Logins) • Number of Turn-aways • Number of Items Examined Delineated by database, institutional locator, consortium, subscriber-id & time.
ICOLC Guidelines 2. Privacy & User Confidentiality 3. Institutional or Consortial Confidentiality 4. Comparative Statistics 5. Access/Delivery Mechanisms/Report Formats • secure, web-based • tabular data, on-line manipulation, downloadable • graphs/charts
Case Studies • JSTOR • Catchword • ingenta • SwetsBlackwell - SwetsnetNavigator • RoweCom • Blackwell Science - Synergy • UK Research Project - SuperJournal
On-going Initiatives • ICOLC (http://www.library.yale.edu/consortia/webstats.html) • NISO (http://www.niso.org) • NCLIS (http://www.nclis.gov) • ARL (http://www.arl.org/stats/newmeas/emetrics/) • CLIR (http://www.clir.org) • UK - PALS • ISO (http://www.iso.ch/cate/d19552.html) • EU - Equinox (http://equinox.dcu.ie)
Concluding Remarks • So what?
Additional References • "White Paper on Electronic Journal Usage Statistics” Judy Luther, commissioned by CLIR (http://www.clir.org/pubs/abstract/pub94abst.html) • ARL E-Metrics project Phase I Project Report (http://www.arl.org/stats/newmeas/emetrics/phaseone.pdf)