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Using Appreciative Inquiry for Evaluation

Presentation Objectives. By the end of this workshop, you will:Understand the connection between Appreciative Inquiry and EvaluationHave applied Appreciative Inquiry to develop evaluation questionsHave a basic understanding of various applications and benefits of using AI for evaluation purposes

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Using Appreciative Inquiry for Evaluation

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    1. Using Appreciative Inquiry for Evaluation Tessie T. Catsambas President, EnCompass LLC tcatsambas@encompassworld.com Washington, DC, January 2011

    2. Presentation Objectives By the end of this workshop, you will: Understand the connection between Appreciative Inquiry and Evaluation Have applied Appreciative Inquiry to develop evaluation questions Have a basic understanding of various applications and benefits of using AI for evaluation purposes Have reviewed a case example of application of AI to evaluation 2

    3. Associations with Evaluation Share one word that comes to your mind when you think about evaluation 3

    4. Guiding Principles of the American Evaluation Association Systematic Inquiry Competence Integrity/Honesty Respect for People Responsibilities for General and Public Welfare 4

    5. Wide variance in evaluation methods 5

    6. Commonalities Between Appreciative Inquiry and Participatory Evaluation Emphasize social constructionism View inquiry as ongoing, iterative and integrated into organization/community life Reflect a systems orientation that includes a structured and planned set of processes Stress the use of findings for decision-making and action Provides voice to a diversity of stakeholders 6

    7. Contributions of AI to Evaluation Clarity Use Efficiency Participation Culture-competence Whole-systems view Buy-in Impact 7

    8. The power of reframing 8

    9. Applications of AI to Evaluation: To Focus an Evaluation Using elements of the Inquire, Imagine, and Innovate phases to: Develop a program logic model Clarify the evaluation’s purpose Identify the evaluation’s stakeholders Determine the evaluation’s key questions Develop measures/indicators Develop an evaluation plan 9 Inquiry and Imagine phaseInquiry and Imagine phase

    10. Applications of AI to Evaluation: To Develop Interview Guides & Surveys Using the Inquire and Imagine phases: Redesign an existing instrument Add one or more AI questions to an existing instrument Develop a fully appreciative instrument 10

    11. Applications of AI to Evaluation: To Develop an Evaluation System Using the Inquire, Imagine, Innovate and Implement phases: Add to an existing evaluation system Develop new evaluation system 11

    12. Applications of AI to Evaluation: To Develop Evaluation Capacity Using the Inquire, Imagine, Innovate and Implement phases: Offer formal training in organization that help strengthen M&E capacity and skills in evaluators and other staff Offer coaching to strengthen the effectiveness of evaluators Offer AI training to increase organizational commitment to M&E and transparency 12

    13. Evaluating Appreciative Inquiry Practice In pairs, interview each other on the following questions: Remember a time when you were most energized and proud in your work with Appreciative Inquiry, and tell a story about that time. What made this an exceptional experience? What happened? What did you contribute? What did others contribute? What made it possible? If you had one wish to create more of your exceptional experience in the practice of Appreciative Inquiry, what would it be? 5 minutes each 13

    14. Examples of Elements of Success in AI OD Practice Trust Making a difference Client empowerment 14

    15. Making a Difference: OD Program Focus

    16. Sample OD Logic Model

    17. Sample Rubric for Measuring Team Effectiveness 17

    18. Evaluating Capacity Development (OECD Toward Good Practice) Enabling environment Institutional capacities Individual competencies

    19. Evaluating Capacity Development (UN presentation) 19

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