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How We Get There | Consumer Engagement. Opinion-Based Ratings. Examples: Zagat, Angie’s List Risks: Physicians being judged unfairly Consumers getting a less-than-comprehensive picture of performance.
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How We Get There | Consumer Engagement • Opinion-Based Ratings • Examples: Zagat, Angie’s List • Risks: • Physicians being judged unfairly • Consumers getting a less-than-comprehensive picture of performance