Rapid Training Development Using Recording Software

1. Rapid Training Development Using Recording Software Session #25230 March 10, 2008 Alliance 2008 Conference Las Vegas, Nevada

2. Your Presenter(s) • Martha Steinacker • One year at ASU as ID • 15 years in ID, Multimedia • B.A. in Art, M.Ed. Adult Ed & Ed Tech • Paul Stoll • 1.5 years at ASU • 13 years at Intel • B.S. in Psych, M.S. in ISD

3. Arizona State University • 70,000 students • 10,000 employees • 4 campuses • Online partnership with other state schools; NAU, UofA

4. ASU and Oracle • Implemented PeopleSoft Version 8.9 in 2 years, under $20 million • HR • Student Admin • CRM • EPM • Next version – Fusion

5. Products Developed • Team of 3 implemented training • Developed 54 courses • Delivered 250 ILTs to 3000+ employees over 4 campuses • Over 9000 employees took the online version of our courses.

6. Overview Go-live is approaching, the content experts are busy cleaning data, testing pages, discussing business processes – and training hasn’t been developed.

7. Overview In this workshop we will share what we have done to create training material quickly with a minimum impact to the Content Expert's time.

9. UPK, Captivate, Camtasia We use these tools to speed development. They also provide these benefits. • Experiential LearningSimulating the software provides a mind body connection to it • InteractivityEngages the learner • Multimodal InformationSupplements the experiential learning

10. The following are not definitive statements about the software. They are things we’ve experienced while using the software.

11. Summary Usage of UPK - Negatives • LMS wrapper • Full screen (people have varied resolutions) • Difficult to share work (import) • Secret learning curve + Positives • Do-it = context sensitive help • Included in base price • Great interactivity • Multiple modes

12. About UPK Advantage Can add the “Do It” mode to the Help menu in PeopleSoft.

13. About UPK • SimulationsUsers drill down into an LMS to view interactive material.

14. Summary Usage of Captivate + Positives • $200.00 Price tag • Great interactivity • Multiple modes • Any screen size • Easy to share and distribute • No LMS wrapper - Negatives • No link to help • Some instability • Secret learning curve

15. Captivate Example

16. Summary Usage of Camtasia + Positives • Connection to a human • Simultaneous content gathering • $299 • Can be used for screen capture or video • Dual screen • No wrapper - Negatives • Less interactive • No context sensitive link to help • Need specialized equipment?? • Single mode

17. Camtasia Example As posted on the ASU Training Link

18. Present Usage Camtasia use will increase in the future.

20. Development Process • Design the training • Record with Content Expert (C.E.) • Edit/Correct/Polish recording • C.E. reviews material • Pilot materials • Edit (as needed) • Publish in various forms C.E. You 0 Hours 0 Hours

21. Total Development Time Way time saved: • Visit C.E. w/laptop record procedures with Captivate. • Clean up procedures, post • Review with C.E. C.E. You 4 Hours 11 Hours

22. 1 hour with C.E. to analyze & design (audience, tasks, ID etc) • Document the design • See design document handout. C.E. You 1 Hour 3 Hours

23. Way time saved – Take laptop to C.E., record procedures with Captivate. C.E. You 3 Hours 5 Hours

24. C.E. You 3 Hours 5 Hours

25. C.E. You 3 Hours 7 Hours

26. C.E. You 4 Hours 8 Hours

27. C.E. You 4 Hours 11 Hours

28. C.E. You 4 Hours 11 Hours

29. BPG C.E. You 4 Hours 12 Hours Simulation Job Aid/Step-by-Step

30. Questions?

31. Contacts • Martha Steinacker, M.Ed. • Instructional Designer • University Technology Office • Arizona State University • E-mail: Martha.Steinacker@asu.edu • Paul Stoll, M.S. • Manager, DEV, CRM Support • University Technology Office • Arizona State University • E-mail: Paul.Stoll@asu.edu

32. This presentation and all Alliance 2008 presentations are available for download from the Conference Site Presentations from previous meetings are also available