Virtual Financial Group - VFG-System-Manual

1. VFG – Game Plan for Success You can make a good living as a sole producer, but if you want to become wealthy you must attract others into your business, leveraging and multiplying the work of others into results that directly increase your bank account and give you more freedom in your life. This is why you should WANT to Build a Real Business with us as opposed to just simply selling our revolutionary products with Living Benefits. “If you owned a Mc Donald’s would you rather work behind the register or run the business with the opportunity to expand?” In Real Estate would you rather be the Broker of an office or the sales agent? There is no reason to be intimidated or embarrassed by recruiting. Here’s why: You Are Helping Others – In these troubling economic times, you are providing a solution to others who are in great need of income and life purpose. You are inviting them to an incredible opportunity that can literally change their life in more positive ways than they can count. This is a GIFT you are giving! “No Brainer” Process – You have in your hands a step-by-step recruiting game plan. All you need do is follow the simple steps. Easily Duplicable – This program is designed to be simple and repeatable, by you, your recruit, your recruit’s recruit, and so on. You Can Be Proud of Your Company – Virtual Financial Group Visionary Leadership with a Proven Track Record of Success in Financial Services Transamerica a 103 Billion Dollar Company started in 1906 “Powerful Backing & Support” New Carriers Transamerica, Pacific Life, Nationwide, WRL & ING plus 100 more 125% paid out to the field with 5.85% Renewals SVP earns 17% on 1st, 8% on 2nd, 5% on 3rd 3,2,1 80% Advances, 40% on Submission & 40%on Issue, Paid 2x weekly 20 Million Dollar Compass Computer System To Track & Run All Your Business (Payroll, Licensing, Reports, Tracking & Hierarchy) 80 Million Dollar Home Office with 300 Employees to help you build your business 4 Powerful Replicated Websites & a New Mobile Business Platform ( iphone & Android ) New World Class Virtual Marketing System w/ Landing Pages, Tours, Videos, Brochures… New World Class Custom “Tier 1-4 System” CRM Tools, Back Office & A Wealth of Resources Building your team can be easy if you follow the steps and let our SYSTEM do the real work for you. You’re job is too simply to introduce prospects to the opportunity, ask them to view our video, and then refer them to your manager or Financial Consultant to follow up. No “hard sell” here. They need to be able to see the incredible opportunity in what we’re offering. If they can’t see it, then just thank them for their time and move on to the next prospect. (We have automated this process in our Tier Follow up with our New VFG Tier Manager in your VFGpro back office) 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. VFG Business System – v2.1 page 1

2. The Steps to Recruiting 1. Fill Your Funnel –You’ll create a list or database of potential recruits & clients! 1.Warm Market 2. Social Media Contacts 3.Meetings & Mixers 4.Cold Market Advertising 2. Email – Send them our Recruiting email template with a link to your VFGpro.com Landing Page 3. Call, E-mail & Text to Follow Up (3 x 3 1 week to reach them) 4. Make sure they watch the Videos 5. Schedule them for a live Tier 2 Webinar (3 x 3 for attendance) 6. Immediately Follow up with Prospect after Tier 2 to set Manager enrollment appointment 7. Manager will enroll prospect in VFG VFG Business System – v2.1 page 2

3. Step 1 – Filling Your Recruiting Funnel One principle in business is that you never know where your next all-star employee will come from, and that can also be said of the people you reach out to recruit. Because of this simple truism you SHOULD NEVER DISCOUNT anyone’s ability to succeed, in fact you should hold onto the opposite belief that ANYONE CAN SUCCEED. Approach everyone as though they could be the next all-star in your team! How to Build Your Database: The most effective way to build your list is by using a 3 Pronged Marketing System that incorporates: 1. Warm Market (people you know) 2. Meetings and Mixers (people you meet) 3. Facebook Friends 4. LinkedIn Contacts 5. Old & Current Co-workers 6. Centers of Influence- Coffee or Lunch 7. Leaders & Trainers with Large Networks 8. Cold Market - Advertising Resources- We are experts (people that find you) VFG Business System – v2.1 page 3

4. WARM MARKET The people you already know are traditionally the best sources to reach out to…this is why businesses’ number one source for new customers is “word-of- mouth” advertising. Friends naturally tell friends what’s their favorite restaurants, where’s the best places to buy things, and even personal stories of being treated like a “king” or “queen” at some place of business. People like to share with their friends what’s happening in their own lives. It’s human nature. Build Your Warm Market List of Potential Recruits: People You Know – These are your face-to-face friends, acquaintances, relatives, business associates, and more. Sit down and write out a list. Print out and use Service People – In your day-to-day travels keep your mind open to those people you meet in service industry and retail jobs. Occasionally you’ll run across an incredible personality at your local In-and-Out Burger, Home Depot or Wal-Mart. Approach them! Give them your business card! Social Media Contacts – These are your friends and connections in Facebook, Twitter, Link-In and other networks. What works best here is a subtle approach…talk about what you’re doing, what you’re successes are, and then occasionally put out a “my company is looking for more representatives across the county –contact me if you want to know more” message. Centers of Influence – These are people that you admire and are magnets to other people. Instead of approaching them directly, take a sideways approach. Take them to lunch or coffee to share what you are doing and ask for possible referrals – people that they think would be interested in your VFG business opportunity OR that might need our services. They might even be interested in joining themselves! VFG Business System – v2.1 page 4

5. MEETINGS & MIXERS Business Networking is a great source for potential recruits and business leads, but you have to understand that everyone going to these meetings is also looking for new business contacts. Networking is about YOU providing value and referrals to others first, and then allowing the golden rule to take place: “In everything, do unto others what you would have them do to you.” Build Your Meeting & Mixers List of Potential Recruits: Local Business Mixers & Networking Groups – As a visitor you are welcomed at monthly Chamber of Commerce Mixers and weekly networking groups such as BNI & LeTip. There are networking groups everywhere…Ask around. They will be looking at you as a potential member, and if you want you can always join them. You’re initial purpose is to “network” and pick up interest in your business. Online Meeting Directories –Find local meetings by searching www.meetup.com or www.inthecalendar.com. Take advantage and sign up for these free services. Trade Shows & Community Events –Those outgoing personalities standing in the booths and smiling at people are good targets for recruiting or selling our business services to. Talk to them. Group Organizations – Rotary, Lions, Junior League, Habitat for Humanity, Toastmasters, etc… but only join an organization if you truly want to help their cause. VFG Business System – v2.1 page 5

6. COLD MARKET With recruiting, the Cold Market is all about Advertising. You’re throwing out your “Business Opportunity” message like a dart in a crowd, hoping you’ll hit something. Putting your message out there doesn’t have to cost money, but the more you spend will make your “crowd” bigger and therefore you’ll potentially get more calls and interest. Advertising Resources: Free Online Job Boards – Just do a search for Free Online Job Boardsand you’ll finds local and national websites that you can post simple “job”, “work-at-home”, and “business opportunities” listings. Craigslist.org also allows free job postings in non-major metro areas. (Ask about our Craigslist System Training Document) Paid Online Job Boards – The best to you Craigslist.org because for $25 you get to list your “job” in the major metro areas. Other jobsites such as CareerBuilder.com, Monster.com, TheLadders.com, etc… all start around $300 and up to post a listing. This kind of advertising is best for the more experienced recruiter, as you could spend money and get no results. Internet Lead Sources, Resume List Purchasing– Again, these methods are best implemented by the more experienced recruiter as it costs can become quite big and so no results. However, it can show results. Newspaper Advertising – Simple advertisements in free weekly mailed newspapers or cultural events newspapers as shown occasional success. (It’s free to the reader. Your advertisement will cost money.) Radio or Television – This has to be on the list as well, but for most people this is an impractical advertising resource because of the costs involved. VFG Business System – v2.1 page 6

7. YOUR ELEVATOR SPEECH You know how so many people are struggling today with the economy being so bad? The key to this question is “You know how…” You’re asking them to affirm what you’re then going to say, whether it is about the economy or any other subject that connects them to what you do. Once they’ve answered you back (so you know you now have their attention) you say: I work in a 5.8 Trillion dollar industry with revolutionary virtual business system that allows people the freedom to make a great income from home. Arrows in your quiver: 1. Are you the type of person who keeps his ear to the ground for opportunities? 2. Do you see yourself being able to retire with the job you have currently? 3. Would you be open to look at a possible career change if the Money was Right? Now you’ve really got their attention. Leave your sentence hanging. Force them through your silence to ask the next question, “How do you do that?” (Personalize to your own words)I connect families to revolutionary financial products and services that enable them to win the money game, and I make really good money doing that for them. Most people will ask, “How do you do that?” or “How much money?” You’ve got them interested. Keep your talking to a minimum, you want them to ask, “Can I do what you’re doing?” If they don’t ask that but you can see it in their eyes, ask them, “Are you looking for something new to do?” Immediately get their name number and email and send them the recruiting email. Let the Video do the presentation. VFG Business System – v2.1 page 7

8. Step 2 – Email Now that you have filled your funnel with potential recruits, send out an email to them (as referenced below) and then move to Step 3 – Call to Follow Up. Subject Line: Bill,A Real DREAM Business: Virtual Agency, No Appointments, No Meetings, Delegate Sales. $185 pays out $2808! You will want to see this email & short Video!! Personalize the introduction for which you are sending your email to: Hi Bill, Warm Market: Long time no see, what are you up to now in business? Check out what I am doing now, you are going to want to see the short video. Thanks, Meeting and Mixers Contacts: It was a pleasure meeting you at ________. Please check out what I am doing so we can possibly cross-refer each other business in the future. Thanks, Cold Market: You had requested some career info from us. Please review our short career video on what I believe is the only real business currently expanding on an upward trend in the market today. Recruiting E-mail Template #1 (To drive traffic & your contacts to your VCEO landing page to see the 5 min Video) You can also copy and paste this message to a facebook message or Linked-in message (Hit Forward First in Gmail - Then you can forward with your info or copy and paste to a new email message) Change all the hyperlinks by clicking on them including the video after you are in forward mode & enter your websites address Subject Line:FirstName, A DREAM Business: Virtual Agency, No Appointments, No Meetings, No Selling. $185 pays an advance of $2808! You will want to see this email & short Video!! Great talking to you today, I truly believe that this is the opportunity we have all always wished we would have had. Most of us have at one time or another thought... I wish I could have been one of those in that core group at the beginning of Google... or Apple... or Microsoft... etc. Well, this could be YOUR chance! We have the model, we are the cutting edge, and now we have the backing of a $100+ BILLION company. They believe it. Why wouldn't you??? The Financial Services 5.8 trillion dollar industry pays more than any other industry on Earth. VFG Business System – v2.1 page 8

9. $54 Billion paid out in Commissions in 2012!!! This is in fact your opportunity to be at the foundation of a Virtual Revolution in the financial services industry. Revolutionary Products with Huge Demand - with living benefits and tax-free retirement income Revolutionary Compensation Structure - with the highest payouts in the industry for both personal & agency building Revolutionary e-Business System - which allow you to run a real business from home and control your time ***No more wasted time attending meetings and going on sales appointments.*** ***No more driving the miles pouring money into your gas tank.*** ***No more spending money on dress clothes, dry cleaning, meals out.*** 'Invest 5 Minutes to Change Your Future NOW' YOURsite.VFGpro.com Yoursite.VFGpro.com Mike Hinsvark 【ツ】 mikeceo@gmail.com 619-663-6607 619-839-0343 fax VFG Business System – v2.1 page 9

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11. Step 3 (Tier 1) – The 3 x 3: Call, E-Mail, Text to Follow Up Following up is critical to your recruiting success, and YOU MUST follow this plan in its detail. This is all being done by a Financial Inviter 1. After you have sent your email in Step 2, CALL them. If they DO NOT answer Redial Again, if they DO NOT answer Redial Again, Then 3rd time leave a voicemail message. Hi “Their First Name”, this is “Your Name With Virtual Financial Group. You visited my websites and I’d appreciate your feedback on our short business videos. I look forward to hearing from you soon. Here is my contact number 2. Also send them a TEXT:Hi “Their First Name”, this is “Your Name With Virtual Financial Group. You visited my websites and I’d appreciate your feedback on our short business videos. I look forward to hearing from you soon. Here is my contact number 3. Also EMAIL them. Hi “Their First Name”, this is “Your Name With Virtual Financial Group. You visited my websites and I’d appreciate your feedback on our short business videos. I look forward to hearing from you soon. Here is my contact number . You’re DONE for today. 4. Skip 1 day, and then Do It Again (1-2-3) 5. Skip 1 more day, and then Do It Again (1-2-3) All this can be done on auto pilot with our Tier Manager CRM System Once they contact you (by phone, text or email) contact them back in THE SAME WAY (phone, text or email)…that is most likely their preferred way of communication. If they contact you by email or text your goal is to arrange a phone call with them. IF THEY DO NOT CONTACT YOU AFTER THE 3rd day attempt (5 days), then FLUSH them off your list. They are not interested. VFG Business System – v2.1 page 11

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13. VFG Licensed Positions: You decide what position or positions you are comfortable doing 1, 2 or all 3 Tier 1-4 System Our Virtual Tier 1-4 System (allows reps to delegate recruiting & sales)      1. Financial Inviter (Tier 1) 65% of Contract • Invite your guests and prospects to our Recorded Webinars • Drive traffic to your replicated websites • Send Proven E-mails to Prospects • Follows-up to make sure they watched the 25 Minute video  2. Financial Manager (Tier 2) earns an override/spread on his Inviter (10-80%) of 65% of contract • Set's Appointment 30 Minutes to Watch Tier 2 26 Min Video Rep Websites & Back Office Review • What did you like most about the Video? Registers them on our Email List & Our 2 weekly VFG webinars. Sign up in Testeachers.com if needed Registers them into VFG & gets their Code # Now with Code # Registers them with VFGpro.com • Sets Specific Time for New Rep to Watch the Entire Fast Start School & Tier1 Recording. • Gets new reps to commit to Fast Track or Traditional Track • Schedules appointment with Spouse & Financial Consultant for Tier 3 FNA Financial Needs Analysis & Schedules in Consultants Google Calendar                 3. Financial Consultant (Tier 3 & 4) 35% or 100% of Contract • Uses Webinar Technology to meet with Clients • Experienced in Sales, ipipeline and Financial Services Completes Financial Needs Analysis with Client & Spouse • Stay in communication with Clients • Shares Google Calendar details for Virtual Tracking with Financial Inviter & Manager to follow progress Notifies the Financial Manager to Set the Fast Start Appointment VFG Business System – v2.1 page 13

14. Tier 1. Financial Inviter: 65% of Contract • • • • Tier 1. Financial Inviter: Sends Prospect VFG Template E-mail to view 1. Call 3x, E-mail & Text, GET THEM LIVE on the phone and get a commitment to watch the video Make sure they watch the VIDEO 2. Once they have watched the Video- Your Question: • • • • What did you like most about the video? 3. If Interested with Questions Schedule them on a Tier 2 webinar in your VFGpro.com virtual office on the calendar or a 30 min Join.me 1 on 1 Tier 2 with your Manager. (DO NOT try to explain VFG on the PHONE) Be sure to 3x3 Confirm their attendance on the Tier 2 4. If not interested Flush from list (Both are a Success) The 3 x 3 Calling Follow Up System Tier 2. Financial Manager: paid his/her override/spread (10-80%) on 65% of Contract (They must have watched the 25 Min Video) Once they have watched the Tier 2 Webinar LIVE •Financial Inviter or the Manager calls the prospect immediately after the Tier 2 to schedule a follow up interview. •Interview must be within 24 Hrs with your Manager •See Interview Page for Interview questions (See if we are a fit for each other) •Registers them on VFGpro.com Virtual Office $19.95 •Manager completes this process in the new reps virtual back office • (The Instruction video is available to follow and assist manager) •Inviter should be present if possible to learn and support •Registers them on Team email list •Registers them on Tuesday & Saturday webinars •Registers them in Testeachers $29.99 •Registers them in VFG $100 (Must have the inviters VFG Rep #) •If Licensed Registers them for E & O & carrier appointments •New Rep commits to a specific time to watch Fast Start School (inviter must 3x3 to make sure they watch it) •After New Rep Watches Fast Start School Manager must Schedule Tier 3 Appointment with Financial Consultant.(Within 48Hrs) (Spouse must be present & view 20 minute video prior to Tier 3 appointment) VFG Business System – v2.1 page 14

15. Financial Consultant (Tier 3 & 4) 35% or 100% of Contract • Financial Consultant 35% of Contract or 100% (Tier 3 & 4) • CONGRATULATES on being a part of VFG and doing the Fast Track to 45% doing 15 Tier 2’s in 60 days+ licensing • Completes a Financial Needs Analysis with Client or Rep & Spouse (Tier 3) • Refers to Inviter & Managers Name for connection • Completes a Recommendation with Client and Spouse (Tier 4) within 48 hrs • Shows the Client a Custom proposal suitable for them • Fills out & completes the E-APP State Specific Application online with Clients Puts the Financial Inviter or Manager info on Application at 65% • Orders medicals if necessary & Follows thru the entire Underwriting Process • Stay in communication weekly with Clients (Sends Thank You Card) • Financial Consultant will update results in our Tier Manager System After the Tier 4 is completed make sure the New Rep watches the Tier 1 Video. The Financial Manager will be notified by the System and needs to contact the Rep to set the Fast Start Appointment within 24-48 hrs Financial Manager (Fast Start Appointment with the New Reps)  Once the Tier 4 is Completed the Upline Manager will meet online with the New Rep to complete their FAST START APPOINTMENT  They must have watched the New Tier 1 Financial Inviter Recorded Video Training (“The VFG System” menu & “VFG System Videos” tab) on How to get started with our Marketing & Tier Manager System and Sending out emails & following up with a 3 x 3.  The Manager will help them work towards earning their FAST TRACK Promotion by doing 15 Tier 2 appointments & a minimum 10 Tier 2 appointments with the New Rep on the call/join.me to Field Train the New Reps on the system  The New Reps should then be able to complete their own Tier 2 appointments & training their reps VFG Business System – v2.1 page 15

16. VFG Effective Objection-Handling To be a master at handling objections, you must do several things: 1.You must be completely scripted. 2.You must be familiar with the common objections people will give you. 3.Never answer a question with a statement, answer it with another question. 4.Listen twice as much as you talk. 5.You must be more certain about what your proposing than the other person is about there objection. Typical Recruiting Objections 1. “I saw some information on the internet that concerned me?” (We don’t have this yet but as we get bigger we will) A: If you Google “Mickey Mouse, Disneyland, Mercedes Benz sucks or even the USA you will find over 1 million hits of negative information on all them. Does that make you not want to go to Disneyland or buy a Mercedes or leave this great country? Of course not. in this internet era and with increasing competition the only way to not have any info online on you is to do nothing. 2. “Is this like MLM or Multi-level Marketing?” A: “Are you familiar with the real estate industry? Our firm uses the same agent relationship that the real estate and financial services industry is based on. You can be a Broker or an Agent. It’s your choice on how you want to approach it. With VFG you have the option to earn income as a personal producer as an independent sales representative or you can establish your own virtual 50 state agency and earn an override income just as a real estate, mortgage or insurance broker does.” 3. I don’t have time / too busy to do the business. A: “I understand. Many of our most successful reps initially felt the same way until they had a chance to see the virtual systems that we have in place to accommodate people with busy schedules.” A: “Then we definitely need to talk because our firm is looking for successful, hard-working people to help with our expansion. Successful, hard-working people are usually very busy. I know it makes sense to at least get together and talk, don’t you agree?” 4. I’m not good at selling / I don’t want to sell. A: “I’m glad you said that! We don’t train salespeople; we train marketing consultants to market online with our amazing simple system & tools. Our virtual system allows you to delegate the recruiting & sales to more experienced leaders who then show families what their options are in regard to making smart choices with their money. We are not selling anything we are teaching them their options to build a retirement. 5. I don’t have experience in sales A: “I’m glad you brought up that point. Many of the most successful reps with our company came from different backgrounds with no prior experience. (Use 1-2 stories, including your own, to make your point.)That’s actually even more of a reason for you to review the information. 6. Are you the same as WFG? A: No we are not the same, we are virtual and have a strategic alliance with WFG & Transamerica: o they provide VFG amazing support with 300+ Transamerica employees VFG Business System – v2.1 page 16

17. o more gross payout to the field than any company we have ever seen with 126% with 5.85 renewals  a 20 million dollar computer system that pays twice a week & advance on submission so are reps are paid up front – Enroll a new Rep in VFG Steps Do you understand the difference between being an employee and being in business for yourself? ____________________________ Here you are in business for yourself like an independent contractor position like in Real Estate, Loans or Insurance…with a small investment vs. the results. To register with VFG there is a monthly investment of $19.95 which includes your personalized websites, landing pages plus all our tools, training and access to your virtual back office which helps you build and run your business. To have access to the entire Business Platform with Transamerica there is also a one-time investment $100 If you are not licensed yet in Insurance you will need to pay $29.99 for our online licensing school a discount from normally $99 So it is $149.94 for Non Licensed Reps & $119.95 for Licensed Reps. The last thing that I have to ask is “are you coachable?” Because we have a business system that we are going to teach you and ask you to follow. We want to teach this to you so that you can teach it to others. It is going to be the blueprint for your success. You need to begin studying for your licenses and review/study the entire VFG Fast Start School before your Tier 3 FNA appointment. Also your spouse (if they are married) will need to present for the appointment. VFG Business System – v2.1 page 17

18. VFG Intro New Contact in System Script- Revised Voice Mail (Your energy and tone of voice matter) Hello Mike. This is Mike Hinsvark with the Virtual Financial Group. I am calling because you had recently inquired about our virtual business model in the financial services industry. We have an incredible story and powerful income opportunity and I would like to see if you had a chance yet to view both of our short videos & speak with you about it. So, please give me a call at 619-663-6607. Once again that's Mike Hinsvark with the Virtual Financial Group at 619-663-6607. I look forward to hearing from you soon. Have a great day! Left VM. Save to History. Send Email Send Text Conversation Hello, is this Mike? This is Mike Hinsvark with the Virtual Financial Group. I am calling because you had recently inquired about our virtual business model in the financial services industry. We have an incredible story & powerful income opportunity and I would like to speak with you more about it. Have you had a chance to see the 20 minute video yet? NO. Ok No problem, we have a 20 minute video that gives the details on the ground breaking virtual business system & revolutionary products that everyone in America needs and how you can be very successful by being the one who introduces them to it. Would you like the link to the site or would you rather me text or email it to you? When do you think you will have time to watch the video? Great could we set up a time after that to spend a few minute to see if this may be an opportunity that may work for you? {Deal with the response and set an appointment to call.} YES. Great. it is pretty amazing what we are doing virtually in the financial services industry. Over 54 billion dollars in commissions are paid out every year by the insurance companies. With our system you can make a great commission income without having to being an expert in sales or insurance. Our 20 minute video that gives the details on the ground breaking virtual business system and revolutionary products that everyone in America needs and how you can be very successful by being the one who introduces them to it. When would be a good time for me to call you back so that we can walk you through the power of our virtual business system & products online and answer any questions you have?. (Set the time in the calendar for your financial manager and tell them that you will be in touch.) Have a great day. Text: This is Mike Hinsvark with Virtual Financial Group you had reqested info from me online and I am following up to see if you had a chance to see our Videos on our unique business model & powerful income opportunity? When can we set a time to follow up online after you watch the video? VFG Business System – v2.1 page 18

19. Email: Subject Line: "Name" I am following up on your request for more info for Virtual Financial Group. Did you get a chance to see the powerful short Videos yet? This is Mike Hinsvark with Virtual Financial Group you had requested info from me online and I am following up to see if you had a chance to see our Videos on our unique business model & powerful income opportunity? When can we set a time to follow up online after you watch the video? VFG 2nd Follow up attempt to contact: Voice Mail(Your energy and tone of voice matter) Hello Mike. This is Mike Hinsvark with the Virtual Financial Group. Please give me a call at 619-663- 6607 so that we can discuss the video that we spoke about. Have you been able to watch it yet? My website is ___________.vfgpro.com/tourvideo Once again that's Mike Hinsvark with VFG at 619-663- 6607. I look forward to hearing from you soon. Have a great day. Left VM. Save to History. Send Email Send Text Conversation Hello Mike. This is Mike Hinsvark with the Virtual Financial Group. Did you get a chance to watch the video that we spoke of? NO. Well, when would be a good time for you to watch it? OK great can we meet online at 4pm after you have had a chance to watch it? (Deal with the response accordingly.) YES, I DID. Great, what did you like most about it? (Listenclosely to their response and take notes: DO NOT Interrupt them Deal with their response and agree that that is a very special part about what we are doing.) (Discuss a few more points about the video great resources & tools, no meetings, no appts, larger market, delegate sales, great comp, living benefits....) The next step in the process is for you to speak with a manager who will show you in more detail how are systems work and the great resources & tools that the company makes available to you for you to succeed. You will need about 45 minutes to go through everything and you will need to be in front of a computer with internet service. When would be a good time for the call? (Deal with the response accordingly and go to the Google calendar and set up the time with the manager that you are working with.) (Let them know if you will be joining the call or not. Also explain to them that you have just completed the responsibilities required for a tier 1.) Excuse yourself from the conversation accordingly. Text: This is Mike Hinsvark with Virtual Financial Group trying to get in touch with you again. have you had a chance to see our Videos on our unique business model & powerful income opportunity? When can we set a time to follow up online after you watch the video? Email: Subject Line: "Name" I am following up again on your request for more info from VFG. Have you had a chance to see the powerful short Videos yet? This is Mike Hinsvark with Virtual Financial Group trying again to touch base with you on the info you had requested from me online. I wanted to see if you had a chance to see our Videos on our unique business model & powerful income opportunity? When can we set a time to follow up online after you watch the video? VFG Business System – v2.1 page 19