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MyFloridaMarketPlace

Detailed agenda for MyFloridaMarketPlace User Meeting on February 10, 2004, focusing on deployment approach, agency support, release schedule planning, change requests, and upcoming activities. Includes key dates, system enhancements, and agency adoption process.

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MyFloridaMarketPlace

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  1. MyFloridaMarketPlace MyFloridaMarketPlace User Meeting February 10, 2004

  2. Agenda • Welcome and Introduction • Updated Deployment Approach / Agency Support • Release Schedule Planning Process / Change Request Process • Continue review of Agency Issues / Change Request Submissions • Next Meeting Time / Location

  3. Agenda • Welcome and Introduction • Updated Deployment Approach / Agency Support • Release Schedule Planning Process / Change Request Process • Continue review of Agency Issues / Change Request Submissions • Next Meeting Time / Location

  4. Updated Deployment Approach • February: Leverage User Meetings to review agency system issues / preferred system enhancements. • February 16th – March 26th: Conduct “Lab Sessions” that allow agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace (focus being those agencies that are “in process” right now- DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS). • March 1st – March 26th: Implement agency pilots of MyFloridaMarketPlace with those agencies that express a desire to move forward with fielding activities prior to March release. • End of March: New system functionality included in March release (Release notes will be available to review specific changes included). • March 29th – May 21st: Implement MyFloridaMarketPlace at agencies (focus being those agencies that are “in process” right now) • June: Conduct second round of Lab Sessions (focus being on agencies going live after July 6). • July 6th – August 27th: Complete the initiation of agency go-live activities.

  5. Revised Operational Acceptance Test (OAT) Approach • Will take the form of “Lab Sessions”: • Allows agencies to execute day to day business tasks and to gain additional comfort with MyFloridaMarketPlace • Provides an overview of the system - but will primarily be self-paced using mock scenarios and scripts as well as agency-supplied transactions • Provides additional training opportunities / support for an agency’s users (within constraint of available seats and sessions offered) • Sessions will occur in a central location with DMS and Accenture resources in attendance • Lab Session 1 will begin on February 16th and run through March 26th • Lab Session 2 will take place in the month of June (specific dates TBD) • Session 1 will focus on those non-live agencies that are wrapping up pre-implementation tasks (DOE, FDLE, DEP, DOAH, DOC, HSMV, AHCA, DOR, AWI, FWC, DBPR, DOL, DCA, DMA, DOS) • Session 2 Attendees will focus primarily on those agencies that have yet to begin pre-implementation tasks (DEA, DFS, Attorney General, Department of Agriculture) • Will seek agency approval at end of lab sessions that system will meet agency business needs (replacing Operational Acceptance Test)

  6. MyFloridaMarketPlace Support Process Transition Period Steps • Agency user identifies issue: • Contacts Agency Liaison or • Contacts CSD Production Support • Agency Liaison/CSD • Resolves Issue, or • Contacts Tier 2 Support • Tier 2 Agency Support Agency Liaison Tier 2 AgencySupport Buyer Adoption • Works with Prod Support • Works with Buyer Adoption • Communicates Resolution • Tier 2 Agency Support and Agency Liaisons Agency User CSD • Review open issues weekly • Identify new concerns MyFloridaMarketPlace Agency

  7. Agenda • Welcome and Introduction • Updated Deployment Approach / Agency Support • Release Schedule Planning Process / Change Request Process • Continue review of Agency Issues / Change Request Submissions • Next Meeting Time / Location

  8. Release Schedule Planning Process Release Planning works within a 3 month planning horizon. The Change Requests and SIRS within releases are evaluated weekly and reprioritized as needed. Months prior to System Release • High degree of certainty regarding Release Schedule • Change Requests / SIR development is being finalized / tested for release date • Release Notes are created to describe the changes that will be incorporated One month prior • Some degree of flexibility in changing content of Release Schedule • Work is already in progress for most Change Requests/ SIRS scheduled in the release Two months prior • High degree of flexibility in changing content of Release Schedule • Change Requests / SIRs have been prioritized, but most development work has yet to start Three months prior

  9. Agenda • Welcome and Introduction • Updated Deployment Approach / Agency Support • Release Schedule Planning Process / Change Request Process • Continue review of Agency Issues / Change Request Submissions • Next Meeting Time / Location

  10. Agenda • Welcome and Introduction • Updated Deployment Approach / Agency Support • Release Schedule Planning Process / Change Request Process • Continue review of Agency Issues / Change Request Submissions • Next Meeting Time / Location

  11. Next Meeting Time / Location • Next User Meeting: Week of February 16th • Location: Carr Building • Notice will be sent out to Agency Liaisons (including call-in information) Project Contact Information: • Neal Morris: morrisa@dms.state.fl.us • Ken Granger: grangek@dms.state.fl.us • Rebecca DeLaRosa: Delaror@dms.state.fl.us • Vince Ackerman: ackermv@dms.state.fl.us • Paul Lavery: Paul.M.Lavery@accenture.com • Rick Thompson: Patrick.W.Thompson@accenture.com • Kim Koegel: Kimberly.M.Koegel@accenture.com

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