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Design Thinking and Character Analysis. The w o r l d i s fu l l o f BIG p r o b l ems. W ar. He a l th c a r e. Na tur a l D i sas ters. Educat i o n Home l essness. W a ter. E n v i r o nment. Des i g n th i n k ers so l v e. BIG P R O B L EM S.
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Theworld isfullof BIGproblems... War Health care NaturalDisasters Education Homelessness Water Environment Sunday,March3,13
Designthinkerssolve BIG PROBLEMS. Sunday,March3,13
But insteadof designing solutionsforEVERYONE... Sunday,March3,13
THEYDESIGNSOLUTIONS FOR ONEPERSON. Sunday,March3,13
THATPERSON ISCALLED THEUSER. Sunday,March3,13
DesignthinkersarePEOPLE-CENTEREDPROBLEMSOLVERS. Sunday,March3,13
DesignThinkersdive ineven when theyarearenottotallysure what willhappennext! Creative commons: License eewolff Sunday,March3,13
Designthinkers are PEOPLE-CENTERED PROBLEMSOLVERS. Sunday,March3,13
Youaregoingto learnthe DESIGN THINKING PROCESS Sunday,March3,13
soyoucanbecome PEOPLE-CENTERED PROBLEMSOLVERS. Sunday,March3,13
The wayyou learnthedesignthinkingprocess isbydiving intoa DESIGNCHALLENGE. YourDESIGNCHALLENGE is... Sunday,March3,13
Youcan’tsolvetheproblemofsurvival foreverysingleperson intheuniverse. Sunday,March3,13
Butyoucansolve itfor ONEperson: YOURUSER. Sunday,March3,13
First,youwill learna littleabout the design challenge: SURVIVAL Sunday,March3,13
Fortunately, he has you to help him.
But first, you must get to know him and his needs really, really well.
You must develop Empathy Sunday,March3,13
“To Build a Fire” By Jack London
Designthinkerssolve BIG PROBLEMS. Sunday,March3,13
But insteadof designing solutionsforEVERYONE... Sunday,March3,13
THEYDESIGNSOLUTIONS FOR ONEPERSON. Sunday,March3,13
THATPERSON ISCALLED THEUSER. Sunday,March3,13
Tosolveyourdesignchallenge…Survival… youneedto learnaboutyour userbyobservingandinterviewing. Sunday,March3,13
WHY??? Sunday,March3,13
TO BUILDEMPATHYFOR YOURUSER. Sunday,March3,13
THAT isan important partofbecoming apeople-centeredproblemsolver- ADESIGNTHINKER. Sunday,March3,13
Yourgoal istodevelopempathyforyouruser, whichmeansputtingyourself in theirshoes. Sunday,March3,13
What isEmpathy? Sunday,March3,13
Empathy isNOT ~feelingsorryforsomeone ~asensethatyouhavehad asimilarfeeling ~beingcompassionate Sunday,March3,13
Empathymeans... Sunday,March3,13
lookingclosely.... Sunday,March3,13
and listeningclosely. Sunday,March3,13
andsensingconnectionsthatneednowords. Sunday,March3,13
Empathy isfeeling what someoneelsefeels... Sunday,March3,13
andaskingquestionsabout whatyouTHINKyousee. Sunday,March3,13
HOWdoyoudevelop EMPATHY? Sunday,March3,13
Yourtoolbox Sunday,March3,13
Youhavetobecomea GREATobserver! Sunday,March3,13
Yourhavetoobserve withfresheyes: Sunday,March3,13
SummingUp: Whatmakesagoodobserver? Sunday,March3,13
You read closely; you gathered textual evidence; you created and shared a visualization of your evidence.
Designthinkers are PEOPLE-CENTERED PROBLEMSOLVERS. Sunday,March3,13
Empathy Sunday,March3,13
Yourhaveto learnhowtobecomeaGREAT interviewer. Sunday,March3,13