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Senior Transportation and Mobility Management. The Planning Perspective Presented by Joel Eisenfeld – KFH Group. Mobility Management Overview. A transportation strategy that focuses more on the customer and their needs
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Senior Transportation and Mobility Management The Planning Perspective Presented by Joel Eisenfeld – KFH Group
Mobility Management Overview • A transportation strategy that focuses more on the customer and their needs • Meeting of these needs through the coordinated use of a variety of transportation providers • Especially for older adults, people with disabilities, and people with lower incomes • However, local, state-level, and federal transportation budgets are strained to meet mass transportation needs, let alone specific and individual needs
National Effort • The FTA programs calls for managing and delivering coordinated transportation: • Emphasizes movement of people – not assets – through a wide range of providers and services. • Encourages partnerships to make more efficient use of transportation resources. • Provides communities with the opportunity to design local and regional solutions to fit local needs.
Existing Mobility Management Programs: Some General Themes Partnerships Flexibility Person-Centered Approach Dedication to Improving Mobility State-Level Support A Coordinated Planning Process
MAP-21Implications • Program changes in this legislation included • Repeal of the FTA’s Section 5316 (Job Access and Reverse Commute – JARC Program) and Section 5317 (New Freedom Program) • Enhanced Section 5310 - serves as single formula program to support the mobility of seniors and individuals with disabilities • Continued the coordinated transportation planning requirements
So, I need a plan? Many successful mobility management programs have resulted from the coordinated transportation planning process Some communities have also completed more detailed plans for implementing specific mobility management programs, i.e. a one-stop call center
Some Planning Considerations Needs Assessment Defining Program Goals, Objectives, and Priorities Development of Possible Strategies, Options and Alternatives Consensus on Preferred Recommendations Assessing Program Benefits Just Showing Up
Needs Assessment • Involves identifying key factors that need to be addressed for developing a plan to advance the mobility management program: • Both quantitative data as well as qualitative data • Analysis of demographic data for older adults, people with low-moderate income, and people with disabilities • Inventory of available transportation services • Stakeholder input • Local and national resources
What are the Goals and Objectives of the Program? Focus on the individual Improve coordination Promote accessibility and livability Ensure diversity in products and services Foster education and awareness Promote financial sustainability
What are the Priorities? • Functional categories: • Information Sharing/Marketing • Single phone number on available transportation resources • One click online resource • Community Outreach • Service Oriented • Entity for coordinating trips through multiple providers • Travel training • Volunteer driver program • Partnerships • Facilitate coordination opportunities • Identify funding opportunities
What’s Your Angle Going Forward? • Need a blueprint for your program by: • Defining mobility management and reviewing current activities nationally to help place your program in context with these efforts • Documenting your existing mobility management program, as well as current activities, functions, and relationships • Proposing recommendations and possible alternatives and strategies for program partners and local stakeholders to consider as the program moves forward
Assessment of Program Benefits • Direct user benefits • Increased access to jobs, services, and activities • Cost savings through support for public services • Support for other agency activities through the mobility management program that helps reduce costs by • Allowing access to medical services and therefore avoiding more acute and expensive medical problems • Helping reduce welfare dependency and unemployment • Providing the ability to live independently and therefore reducing care facility costs
Assessment of Program Benefits (Continued) • Economic benefits • How the mobility management program increases economic and social opportunities for people who may be economically, physically, and socially disadvantaged • Option value benefits • How the mobility management program is an integral part of the community infrastructure, so that even if people are not currently using the service they place a value on it for having it available
Contact Information Joel Eisenfeld Senior Transportation Planner KFH Group 301-951-8660 jeisenfeld@kfhgroup.com