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Building and Maintaining Effective Teams. Greg Abell Sound Options Group, LLC soundoptionsgroup.com grega @ somtg.com. Objectives. Stages of Team Formation Building Trust, Safety, and Social Capital Principles of Collaboration Building Blocks of Effective Teams.
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Building and Maintaining Effective Teams Greg Abell Sound Options Group, LLC soundoptionsgroup.com grega@somtg.com
Objectives • Stages of Team Formation • Building Trust, Safety, and Social Capital • Principles of Collaboration • Building Blocks of Effective Teams
Engaging “At Integrity”Choosing to Align Action with Commitments
Bruce Tuckman Forming Storming Norming Performing Scott Peck Pseudo-community Chaos Emptiness Community/Team Team Formation
Principles of Effective Collaboration • There is a commitment to Mutual Purpose and Mutual Benefit • It’s a space that holds You, Me, and We • Shared learning is a shared value • Collaboration is an intentional process and is worth protecting • Everyone owns the outcome
Two Guiding Questions . . . • Being: Who am I committed to Be in this situation? and What is this situation calling me to Be as I engage? • Doing: What will I choose to Do in this situation that will keep me in alignment with my commitment(s)?
Some Roles • Partner – Engaging as a participant • Consultant – Bring expertise and context • Facilitator– Serving others in the engagement of the work • Arbiter – Imposing action in service of shared purpose
What is the Nature of Our Work?Leadership Without Easy AnswersRonald Heifetz Technical & Adaptive Work • Technical work “Technical problems are those that, in some sense, we already know how to respond to them.” • Adaptive work “The problem definition is not clear-cut, and technical fixes are not available. Learning is required to both define problems and implement solutions.”
Situational StylesMatching the Conversation to the Challenge
Shared Expectations of Effective Team • A Shared Purpose • Roles and Responsibilities • Group Norms • Internal Organization • External Connections
Shared Purpose Why do we exist as a team? What are the expected outcomes of our time together? What do we need from the organization to effectively engage our task?
Understanding Your Purpose • Who or What convened the group? • What is your relationship to the convening authority? • What are the convener’s expectations of your team? • What are your team’s expectations of the convener? • Is there an external mandate? • What are the required or expected outcomes? • How do the answers to these questions inform potential action for your team? • What action will you take and by when?
Roles and Responsibilities Why am I a member of this team? Why are you a member of this team? What do we bring to the task ? What is the level of authority of the Team
Roles of Individual Team Member • Why are you a member of this team? • What is your “area of expertise”? • Who do you “represent” and how do you represent them? • What strengths do you bring to your team? • What strengths do you have that you currently hold back in your team environment? • What would allow you to more fully participate as a team member?
Group Norms What do we expect from each other as team members? How will we clarify these expectations and hold ourselves accountable?
Internal Organization How will we organize ourselves to accomplish our task? How will we communicate as a team? With our colleagues? How will we make decisions and implement them?
External Connections How do we get feedback on our work? How are we connected to related work being done in the community?