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FacilitiesDesk. Product Overview. Looking For?. A maintenance helpdesk? In other words a CMMS? An integrated solution for complete facilities management? Or say CAFM? To understand what value FacilitiesDesk can offer you? How can your Facility teams improve productivity?
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FacilitiesDesk Product Overview
Looking For? • A maintenance helpdesk? In other words a CMMS? • An integrated solution for complete facilities management? Or say CAFM? • To understand what value FacilitiesDesk can offer you? • How can your Facility teams improve productivity? • An affordable and user friendly tool for all your facility management needs?
Portfolio Management • Property Management View complete details of all your properties across the globe Select your view based on lease type
Lease Management Analyze with Intuitive Graphs on Lease Details Record complete Lease Details and Status of all the properties
Lease & Property Mgmt Contd…… Observe individual Property & Lease info Quick Property Status Summary Building Image
Space Management Intuitive graphs on room distribution and area vacancy List view of the regional locations of the facilities
Space Management Contd… Details of the regions List view of the sites in a region
Space Management Individual Site info List view of buildings in a site
Space Management – Building info and floor details On digging deeper the floor details and the list view of rooms can be found
Space Management – Room Booking Feature Room Booking calendar Complete room info with image Navigation to view details of all facilities is made easier with this “left nav”
Integrated Resources Management Import all your assets from CSV Track all asset details inc. appliances, furniture, telecom resources etc.
Track all asset infor… Maintain all asset information from single location
Resources Management Contd… Find complete details of an asset
Maintenance Management – Breakdown Requests List View Breakdown Maintenance Requests Details in List View
Maintenance Management - Request Form Parameters Set urgency & priority levels
Move Management Move Requests List View
Move Mgmt – Individual Move Details Move Request Details Move Plan Parameter Move Execution Parameter
Move Mgmt – Individual Move Details contd… Notes, Notification, Work log and time spent by craft person on carrying out a move request
Purchase Management Manage Purchase Orders - from Creation to Close
Contracts Management Manage n number of contracts without paper dump
Contracts Management Contd… Associate one contract to single/multiple assets Attach Terms & Conditions to each contract Get alerts before the contract expires
Knowledge Base Manage categorized knowledgebase Recognize what users will look for.. Search through KBase for resolutions
Search Kbase from Maintenance Tab… Add solutions directly for request resolution Rich HTML Editor with support for pictures
Business Rules for Maintenance HelpDesk Automate request dispatch e.g. assign all mails from Recruitment team to facility group Pre-define rules to define action
Notification rules Automation Set rules for automating notifications Customize your response
Service Level Agreements… Manage SLA’s Set Escalation Parameters
Reports in a fly!! Comprehensive Inbuilt Reports
Custom Reports.. Choose your parameters Customize desired reports View reports in convenient display
Query Reports Query your reports Flow Chart of data structure Use these queries in Crystal Reports
Schedule Reports Supports multiple formats Schedule Inbuilt and/or Custom Reports
Surveys Design surveys easily Automate survey proceedings
Post Survey Analysis Add survey questions easily Describe satisfaction levels
Active Directory in FacilitiesDesk Enable users/supervisors to login to FacilitiesDesk when logging into their system Integrate with Active Directory Import users from Active Directory Schedule for import regularly
FacilitiesDesk Editions Choice is yours…
Try and Download • Live Demo: http://demo.facilitiesdesk.com • Download from: http://www.facilitiesdesk.com • For support contact: support@facilitiesdesk.com • Share your views @: http://forums.adventnet.com/viewforum.php?f=138
Thank You!! Nandini KrishnanFacilitiesDesk Teamnandini@adventnet.com