Accounts Receivable

1. Accounts Receivable SAP Best Practices

2. Purpose, Benefits, and Key Process Steps • Purpose • This scenario deals with posting accounting data for customers in Accounts Receivable. • Benefits • The Accounts Receivable is also an integral part of sales management. • All postings in Accounts Receivable are also recorded directly in the General Ledger. • The payment program can automatically carry out direct debiting and down payments. • Key Process Steps • Post down payment request • Post down payment manually • Post customer invoice • Post a credit note with invoice reference • Down payment clearing manually • Posting payments using the payment program • Posting manual payment • Automatic clearing of open items in customer accounts • Manual clearing of open items in customer accounts • Manual bank statement processing • Reprocessing an account statement • Dunning • Account balance interest calculation • One-Time-Accounts postings • Setting a credit limit • Credit control reporting

3. Required SAP Applications and Company Roles • Required • Enhancement package 6 for SAP ERP 6.0 • Company Roles • Accounts Receivable Accountant • Accounts Receivable Manager • Bank Accountant

4. Detailed Process Description • Accounts Receivable • When you post data in Accounts Receivable, the system creates a document and passes the data entered to the general ledger. General ledger (Profit and Loss) accounts and customer accounts are then updated according to the transaction concerned (receivable, down payment, credit memo and so on) customer payment activities. All business transactions are posted to and managed by means of accounts and for this customer master records are created. One time Customers are used for avoiding building up of huge master data volume.

5. Process Flow Diagram Accounts Receivable Event Document Entry Clearing Dunning Reporting Down Payment Master Records Accounts Receivable Accountant Process Decision Process Decision Process Decision Process Decision Dunning Posting a Customer Invoice Automatic Clearing Posting Down Payment Request Creating a Customer Master Record One-Time-Accounts Postings Manual Clearing Posting a Down Payment Manually Creating One Time Account Posting a Credit Memo with Reference to Invoice Displaying a Customer Accounting Document Posting Payments using the autom.Payment Program Down Payment Clearing Manually Starting the Interest Calculation Program Displaying and Changing Customer Line Items Process Decision Outgoing payments - manually Bank Accountant Manual Bank Statement Processing Reprocessing an Account Statement Accounts Receivable Manager Credit Control Reporting Setting a Credit Limit Displaying Customer Balances COGS = Cost of Goods Sold, RMA = Return Material Authorization, GR = Goods Receipt, QA = Quality Assurance

6. Diagram Connection Legend <Function> Hardcopy / Document External to SAP Financial Actuals Business Activity / Event Budget Planning Unit Process Manual Process Process Reference Existing Version / Data Sub-Process Reference Process Decision System Pass/Fail Decision