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Understand Millennials’ learning styles, parental involvement, and effective advising strategies for student success in a modern college setting. Helpful insights for advisors and parents.
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Advising the College Millennial.. and their Parents Eller College of Management Cindy ElliottAcademic Advisor
Understanding Millennials • Conformity vs. critical thinking skills • Parents will be involved in most decisions • Use technology for independence: Parents don’t understand it • Learning preferences include groupwork, experiential activities, structure, and technology
Understanding Millennials • Multitasking is a way of life • No tolerance for delays • Don’t want to put in dues, want rewards now • Trust authority • Expect rules to be clear and enforced • High ambitions, no clear life plan • Unrealistic expectations of college work
How Parents are Involved • In constant communication with student • Protective relationship with child • Student time managers: reminding student of homework deadlines, upcoming exams, or class registration • Step in to handle situations for student: roommate issues, registration, issues with professors • Contact 24/7 – parents react to emotional conversations with students
Working with Parents: Provide good customer service • Practice patience and understanding • Hear the parent out • Don’t take commentary personally • Clarify the issues • Share information about UA policies • Talk to involved staff and student • Gather and share information without bias
Working with Parents: Provide good customer service • Frame conversation for student success • Reiterate advisor and parent want best for student • Be empathetic, but not apologetic • Stay calm; focus on student responsibility • Don’t attempt to interpret family dynamics • Encourage student-parent communication
Advising Millennials • Step by step guidance: help student think through options critically • Help students develop decision making skills • Give structured feedback • Help student understand how their educational and career goals align • Tolerate technology use
Advising Millennials • Help student learn to advocate for themselves • Balance student aspirations with parent expectations • Be consistent in advising procedures • Develop communication channel with parents-webpage, newsletter
Thank You! Questions?