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Interactive Interviews. L.D. Firkins, DVM, MS, MBA College of Veterinary Medicine University of Illinois. The Goal of an Interview. What is their/your objective? What do they/you want to accomplish? What do you want the other person to do as a result of the interview?
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Interactive Interviews L.D. Firkins, DVM, MS, MBA College of Veterinary Medicine University of Illinois
The Goal of an Interview • What is their/your objective? • What do they/you want to accomplish? • What do you want the other person to do as a result of the interview? • How can you direct the interview?
Getting a Job • After a life time of education, it may come down to the impression you make during your interview • Twenty years of education to get to the point of becoming employed as a veterinarian and you will be evaluated in a single afternoon • So, here’s twenty minutes of preparation for interviews to go along with your twenty years of education
Effective Communications • You are already forming an opinion of me • Someone interviewing you will form an opinion just as quickly • Why and how do you go about forming this opinion?
Non-verbal Communications • People believe more about what they see than what they hear 70% of the time • We think 4X faster than we hear • The Elements of a Message: • 55% of communication is non-verbal • 35% is the tone of voice • 10% are the words used
Interview Preparations • Dress appropriately • Take extra copies of your resume • Arrive early • Visit with the receptionists and staff • Talk with clients
Tone of Voice • Friendly • Professional • Enthusiastic • Interested • Courteous • Engaging • Do not go on and on and on and on
Focus on your Accomplishments • Know what you can contribute to the practice/company • Show how your abilities and interests meet the needs of the practice • Must first learn of the needs of the practice • What are the needs? • Show you are the person to fill their need/solve their problem
Interview Questions • Tell me about yourself • 3-5 minutes communicating what you want the person to know about you • Predetermine what you are going to say • What is your single greatest strength/weakness? • Why are you interested in working here?
Interview Questions • Why should I hire you? • What examples can you give me that shows you can work well under stress? • What is your greatest achievement in life? • What is your greatest disappointment in life? • How would your classmates describe you? • Do you prefer to work in a team or alone?
Interview Questions • Please think about the last conflict you had with someone. • In general terms, briefly tell me about that and how you resolved it. • What is the biggest mistake you ever made and what did you learn from it? • Where do you want to be in 3 years? 5 years? • How do you feel about being on call?
Interviewing is a Two-Way Street • What are the questions you should be asking during the interview? • A lack of questions may be mistaken for a lack of interest • Insightful questions: determine if this will be a rewarding relationship for both of you • The more you know about a situation the better you can communicate your interest
Questions You Should Ask • What is the history of this practice? • What will be the biggest challenge I will face in this job? • What has been the biggest challenge other new veterinarians have faced in your practice? • What do you enjoy about this practice? • What are your projections for growth?
Questions You Should Ask • How would the person you are going to hire for this position fit in those plans? • What are your expectations for this person, what goals do you have for this position, what will my initial responsibilities be? • Describe a typical day: length, activities, percent of time on call. • Potential for a partnership? When?
Questions You Should Ask on Your Second Interview • What is the benefits package? • Vacation, health and liability insurance, CE, sick day policy, only one option? • Salary? • Have an idea what others are getting paid and what you want • Do not ask about it on the first interview • Once you have a firm offer then you can negotiate
What to Avoid: Non-verbal • Appearing overbearing, overaggressive, or egotistical • Lack of interest and enthusiasm – passive and indifferent • Lack of confidence • An attitude of: “What can you do for me?” • Evasiveness, lack of courtesy, overemphasis on compensation
Closing the Interview • If you are interested in the position, let them know • I am impressed with what I have seen today • I am confident I can do an excellent job in the position you’ve described to me • Make sure they know why you are interested in the position and what you can offer.
Decision Time For You • Go with what your gut tells you • Do what you enjoy • Follow up the interview – no matter how bad - with a thank you letter or e-mail • Talk to other people that know the people at that practice • Most likely will not spend entire career there, figure out how job can benefit you
Actual Interview • The interview may be very disappointing • Veterinarians may not be the best at interviewing for potential employees • Your Goal: Make sure you get the information across that you think is important and make sure you get your questions answered