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A CMM Conversation. It’s time we started co-creating our worlds. Not A Communication Problem. Most Communication Is Transmission. Most Personal Communication Is Transmission. We Transmit / Miscommunicate A Lot. Meetings E-mails Internet postings Employee surveys Suggestion box Posters
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A CMM Conversation It’s time we started co-creating our worlds.
We Transmit / Miscommunicate A Lot • Meetings • E-mails • Internet postings • Employee surveys • Suggestion box • Posters • Newsletters • Pamphlets • Leadership memos • Video recordings
We Co-Create Meaning In Dialogue Humans need to be in dialogue to understand. We co-create relationships one conversation at a time. We co-create cultures one conversation at a time.
Dialogue . . . • Breaks down barriers • Builds trust • Builds relationships • Fosters new knowledge • Encouragesinnovation • Reduces resistance to change
Is There More Than Dialogue? • We now have great wisdom, knowledge, and options. • If we stop at dialogue, we may not come to a decision. • There is a second half of the conversation.
Make Decisions Using Deliberation Outcome of Dialogueinto Funnel Deliberative processes are designed to narrow the funnel and make a decision. Effective Decisionsout of Funnel
Call To Action • Create containers for and host conversations about questions that matter to communities.
If You Need Help . . . • John Inman, Ed.M., M.A., PHR, DDPE • john@johninmandialogue.com • 425-954-7256 • www.johninmandialogue.com • Services • Solutions • Resources • Blog