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1 st Quarter Performance Report 2012/13. Performance Against the Business Plan. 1 st QUARTER FINANCIAL RESULTS 2012/13. Transactions above budget. Telephone and faxes R140 000 vs. R206 816.55
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1st Quarter Performance Report 2012/13
Transactions above budget Telephone and faxes R140 000 vs. R206 816.55 The number of complaints resolved at conciliation level results in number of calls made to outside complainants and stats on number of complaints the NCC receive also justify the increase in high telephone costs. Computer Services R70 000 vs. R193 736.93 The NCC experience challenges in its email services. Our emails were originally hosted by Hetzner via the service provider because our server did not have the software licences. This resulted in high cost being charged to the NCC because the NCC did not host the emails for its entire staff. The NCC now deals directly with Hertzner and our emails have been moved to our server
Transactions above budget - continue • Audit Fees – External & Internal R175 000 vs. R454 389.06 • The allocated budget to the NCC only increased by 5% from last year and it didn’t include audit fees. Based on the bill estimated by the AG after we submitted the budget in January 2012, the AG fees were approximately R1 100 000. A motivation will be made to adjust the audit fee budget. • Rent water and electricity R 1 707 000 vs. R2 359 066.90 • The main difference has been caused by the monthly lease smoothing adjustment as recommended by the AG
Transactions below budget Entertainment - Internal and External R95 000 vs R387.95 Internal and external expenses incorporates expenses to be paid for internal meeting with stakeholders i.e. workshops held at the NCC, expenses paid for strategic sessions, teambuilding and or year-end function etc. The budget has been reserved mainly for strategic session fees and NCC internal workshops and a major portion will be spent in the second quarter.