Curt Bonk, Ph.D. Professor, Indiana University President, CourseShare and SurveyShare cjbonk@indiana.edu http://php.in

1. Curt Bonk, Ph.D.Professor, Indiana University President, CourseShare and SurveySharecjbonk@indiana.eduhttp://php.indiana.edu/~cjbonk Collaborative Tools for e-Learning

2. My Background • Researcher of collaborative tools • Author on collaborative tools • Designer of collaborative tools • Instructor who uses collaborative e-learning tools

3. Mission of Indiana University is to Experiment with Technology

4. Issues for this Session • What factors led to emergence of collaborative e-learning tools? • Key features that differentiate them. • Goals of e-learning collaboration. • What works and what does not work? • Goals of work team collaboration?

5. Issues for this Session • Changing training practices. • Synchronous & asynchronous uses. • Key instructional design principles. • Guidelines in selecting collaborative e-learning tools. • Any success stories?

6. What types of tools? • Group Brainstorming and Decision Making • Application Sharing • Collaborative Writing and Annotation Tools • Team Workspaces and File Exchange • Discussion Forums and Real-Time Chats

7. 1. Group Brainstorming and Decision Making with GroupSystems

8. 1a. Group Brainstorming in GroupSystems • GroupSystems: Although each person has her own computer, everyone is working on the same list of ideas. If Mary from Marketing enters an idea, everyone else sees it.

9. 1a. Group Brainstorming in GroupSystems • GroupSystems: However, all inputs are fully anonymous, so each participant is free to be honest and open. If Joe from Sales doesn't agree with one of Mary's ideas, he can enter his opinion without worrying about offending Mary. Likewise, Mary can debate an issue without even knowing who entered it. Ideas are the focus, not their authors.

10. 1a. Group Brainstorming in GroupSystems • GroupSystems: At the end of the session, Sally, the team leader, creates a report that includes not only the team's end result, but full documentation of each step leading to that outcome. The report is complete and in the participants' own words.

11. 1a. Prepare an Agenda

12. 1a. Brainstorm Risks

13. 1a. Gather Additional Information

14. 1a. Prioritize Risks Based on Likelihood and Impact

15. 1a. View and Discuss Results

16. 1a. Collect Additional Input on Risks

17. 1a. Review Comments on Risks

18. 1a. Create an Action Plan

19. 1a. Create and Distribute Final Report

20. 1a. Sample Tool: Voting Tool

21. 1a. Sample Tool: Survey Tool

22. 1a. Group Outliner Tool

23. 1a. Electronic Brainstorming Tool

24. 1a. Alternative Analysis Tool

25. 2. Application Sharing and Virtual Classrooms • WebEx, Placeware, HorizonLive, Centra, LearnLinc, Astound/Genesys, Raindance, NetMeeting • VTOC (Virtual Tactical Operations Center) Army

26. Growth in Live-eLearning (US$M) (Anderson, 2002, IDC) 65% WW 54% growth in US

27. Online Learning Goes Synchronous(see Tom Barron, ASTD, Learning Circuits, Jan 2000) “Just when you were getting used to the idea of Web-based training (WBT), with its easy content distribution, electronic bulletin boards, and self-paced learning model, the Web’s technological juggernaut has thrown the workplace learning field a new curve: synchronicity.”

28. Synchronous WBT ProductsJennifer Hoffman, ASTD, Learning Circuits, (2000, Jan) • Deluxe (InterWise, LearnLinc, Centra) • 2-way audio using VOIP, one-way or two-way video, course scheduling, tracking, text chat, assessment (requires thick client-side software) • Standard (HorizonLive, PlaceWare) • One-way VOIP or phone bridge for two-way audio, text chat, application viewing, (requires thin client-side app or browser plug-in) • Economy (Blackboard, WebCT) • Browser-based, chat, some application viewing (Requires Java-enabled browsers, little cost, free)

29. Web Conferencing Tools(e.g., Meetings, events, seminars, application sharing;see Tom Barron, Demo’ing Synchronous WBT—on the Skinniest of Bandwidths, ASTD, Learning Circuits, Jan 2000) • Astound (Genysis) • Centra • HorizonLive • Interwise • LearnLinc (Mentergy) • Lotus LearningSpace (DataBeam) • NetPodium (Intervu) • PlaceWare • WebEx

30. “There are, say, 20 features that encompass live e-learning, and all the products have 17 of them.”Jennifer Hofmann, quoted by Wendy Webb, Online Learning, November, 2001, p. 44.

31. “…the two most important features to evaluate are the whiteboard and chat capabilities…If you have those two features, you’ll have real collaboration.”Jennifer Hofmann, quoted by Wendy Webb, Online Learning, November 2001, 5(10), p. 46.

32. Web Conferencing Features • Audio (VOIP, bridge) and Videostreaming • Application Sharing or Viewing (e.g., Word and PowerPoint) Includes remote control and emoticons • Text (Q&A) Chat (private and public) • Live Surveys, Polls, and Reports • Synchronous Web Browsing • File Transfer

33. Web Conferencing Features • Content Windows—HTML, PowerPoint • Discussion Boards—post info, FAQs, post session assignments • Archive Meeting—record and playback • Breakout Rooms • Shared Whiteboards • Hand-Raising and Yes/No Buttons

34. Multi-site Live Training

35. Web Conferencing Features • Assistant instructor options • Pre-session content distribution • Assessment/Testing—pre and post session • Button—for students to notify instructor they are stepping away. • Breakout Rooms—to share info or gossip • Web Tours

36. 2a. Live Events in HorizonLive

37. 2a. Audio & Video in HorizonLive

38. 2a. Chat in HorizonLive

39. 2a. Slide List in HorizonLive

40. 2a. Polling in HorizonLive

41. 2a. Electronic Whiteboard in HorizonLive

42. 2a. Live Application Sharing in HorizonLive

43. 2a. Event Archive in HorizonLive

44. 2b. Virtual Tactical Operations Center (VTOC)

45. 2b. Document Sharing in the Army

46. 2b. Virtual Tactical Operations Center (VTOC)

47. 2b. National Guard Classrooms

48. 3. Collaborative Writing and Annotation Tools • Word Document Commenting and Tracking Changes • Electronic Book Annotations

49. 3a. Annotations in Word: Track Changes and Commenting

50. 3b. Student and Instructor Annotations in Electronic Books