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This chapter introduces the concept of experimentation and test markets in research, discussing their uses, advantages, disadvantages, and steps involved. It also covers different types of experimental designs and their variations, as well as functions and types of test marketing for new marketing products and services.
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Chapter 11 Experiments and Test Markets
Learning Objectives Understand . . . • uses for experimentation • advantages and disadvantages of the experimental method • seven steps of a well-planned experiment • internal and external validity with experimental research designs
Learning Objectives • three types of experimental designs and the variations of each • functions and types of test marketing used in experimenting with new marketing products and services
Causal Evidence Agreement between IVs and DVs Time order of occurrence Extraneous variables did not influence DVs
Advantages Ability to manipulate IV Use of control group Control of extraneous variables Replication possible Field experiments possible Disadvantages Artificiality of labs Non-representative sample Expense Focus on present and immediate future Ethical limitations Evaluation of Experiments
Conducting an Experiment Specify treatment levels Specify treatment levels Control environment Choose experimental design Select and assign participants Pilot-test, revise, and test Collect data Analyze data
Selecting and Assigning Participants Random assignment Matching
Observation Physiological measures Paper-and-pencil tests Scaling techniques Self-administered instruments Measurement Options Options
Validity in Experimentation Internal External
Maturation History Testing Experimental mortality Statistical regression Instrumentation Selection Threats to Internal Validity Threats
Additional Threats to Internal Validity Diffusion of treatment Compensatory equalization Compensatory rivalry Resentful disadvantaged Local history
Threats to External Validity Reactivity of testing on X Interaction of selection and X Other reactive factors
Experimental Research Designs Pre-experiments True experiments Field experiments
After-Only Case Study X O Pre-experiment
One Group Pretest-Posttest Design O1 X O2 Pre-experiment
Static Group Comparison X O1 O2 Pre-experiment
Pretest-Posttest Control Group Design R O1 X O2 R O3 O4 True experiment
Posttest-Only Control Group Design R X O1 R O2 True experiment
Nonequivalent Control Group Design O1 X O2 O3O4 Field experiment
Separate Sample Pretest-Posttest Design R O1 (X) R XO2 Field experiment
Group Time Series Design R O1 O2 O3 X O4 O5 O6 R O7 O8 O9 O10 O11 O12 Field experiment
Over-testing Control of distribution Representative Multiple locations Isolation Media coverage Test Market Selection Criteria
Types of Test Markets Standard Controlled Electronic Simulated Virtual Web-enabled
Blind Control group Controlled test market Dependent variable Double-blind Environmental control Experiment Experimental treatment External validity Field experiment Hypothesis Independent variable Internal validity Key Terms
Matching Operationalized Quota matrix Random assignment Replication Test market Electronic test market Simulated test market Standard test market Virtual test market Treatment levels Web-enabled test market Key Terms