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Problem Description

Problem Description. C&P Process. Team & Planning Actions. ref: WI 10-0850 … C&P Action Process. Corrective Action Team Lead Gary (purchasing) Team Ryan (QA) Jerry (Production) Rich (consultant) Approval Peter (QMR). Observations / Next Steps. Observations

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Problem Description

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Presentation Transcript

  1. Problem Description

  2. C&P Process

  3. Team & Planning Actions ref: WI 10-0850 … C&P Action Process • Corrective Action Team • Lead • Gary (purchasing) • Team • Ryan (QA) • Jerry (Production) • Rich (consultant) • Approval • Peter (QMR)

  4. Observations / Next Steps • Observations • ISO Auditor issued minor finding (correction required) • purchasing not aware of supplier non-conformances • WI 50-0000 – Supplier Approval Process • step-3 – purchasing & executive mgmt. to review QCS supplier non-conformances to determine required actions • process was not followed • Next Steps • Must now Establish Corrective Action Plan • Problem Analysis … understand problem & requirements for compliance • Root-cause analysis … why WI 50-000 not followed • Recommended Actions … preventive enhancements w/ checks & balances

  5. Considerations - Problem Analysis • Outsourced Manufacturing & Finishes • Purchased Components for WOs • Purchased Standard Parts • Probation Suppliers • Shipping - what to inspect • NC / MRB: who to notify (Irene, QA, Purchasing, Production ...)

  6. Worksheet - Problem Analysis • process not followed • process weak - lacks company wide notification. NC affects QA, Supplier Qual, Production, Accounts Payable ... • Purchase should be on MRB • NC entry should include PO# • Receiving Routing to QA: lack list of required inspections (e.g. outsource manufacturing, select vendor parts (WO components), probation vendors

  7. Worksheet - Root Cause Analysis • Weak Receiving requirements of inspection required , forward to QA • Cross-functional Awareness (more than purchasing, also manufacturing & A/P)

  8. Worksheet – Recommended Actions • WI 50-0000 Supplier Approval Process – review / Gary • WI WI 70-7010 Receiving Process - update • MRB - better representation (include QA, Purchasing, product where applicable) and notify A/P where applicable • Receiving - What To Inspect • Outsource Manufacturing - all (on vendor list requiring inspection FO 50-0020) • Vendors on Probation (on vendor list requiring inspection FO 50-0020) • Purchased with provided drawing (on vendor list requiring inspection FO 50-0020) • Outsourced Finishes - no inspection unless supplier on probation • Standard Hardware - no inspection unless FO 50-0010Approved Supplier Form • Training - who & what • Mike, Chris (Receiving), Gary(purchasing), Ryan (QA), Jerry (production)

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