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Concepcion V. Pijano PAASCU Executive Director. SETTING UP AND DEVELOPING THE QUALITY ASSURANCE AGENCY. 4 TYPES OF AFFILIATION FOR ESTABLISHING AN EXTERNAL QUALITY ASSURANCE AGENCY (QAA).
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Concepcion V. Pijano PAASCU Executive Director SETTING UP AND DEVELOPING THE QUALITY ASSURANCE AGENCY
4 TYPES OF AFFILIATION FOR ESTABLISHING AN EXTERNAL QUALITY ASSURANCE AGENCY (QAA)
A governmental agency or unit in the Ministrye. g. Quality Assurance Board of the Ministry of Education – Indonesia 1. 2. • Quasi – governmental or autonomous public agency; government initiated but governed independently from government • e.g. National Network of Quality Assurance and Accreditation Agency – Egypt
Owned by the higher education institutions - private body fully independent of the government in its establishment and functioning e.g. The Philippines and the USA 3. 4. • Owned by private professional groups e.g. Association of Professional Engineers of Nova Scotia and Professional Councils
Common Features of QAA • Assessment is based on predetermined and transparent criteria; • A combination of self-assessment and external peer review is used; • Public disclosure of the outcome; • Assessment outcome is valid for a specific period of time.
3 Stage Process Followed by QAA Final decision by the agency and disclosure of the outcome that is valid for a certain period of time. 1. Self-assessment of institution/program 2. Peer review 3.
Options for Defining Standards/Criteria for Self-Assessment 1. formulation of a set of basic quantitative indicators or standards/benchmarks that HEIs must meet. • focuses on compliance with a basic set of requirements • indicators or benchmarks are normally determined by the government.
2. the more common approach lies in a combination of standards and qualitative criteria. • may be developed by the agency with some degree of consultation with relevant stakeholders. 3. develop standards that apply to an institution’s or a programme’s purposes. Quality criteria in this sense may refer mainly to ‘fitness-for-purpose’.
Selection and Training of Evaluators/External Peers • Is familiar with the basic principles and policies of the agency and is willing to work within that framework. • Able to assimilate and analyze large amounts of information. • Has the breadth of perspective, knowledge and experience to make reliable evidence-based judgments
Peer teams must represent a wide range of expertise - particularly important when accreditation is conducted at the institutional level. • Establish a database of experts, especially in large higher education systems. • Provide peers with a site-visit manual in order to conduct the visits and data collection in an organized manner.
The Visiting Team/External Committee Composition of the committee is in accordance with the guidelines of the QAA and adequate to the tasks to be accomplished. No conflicts of interests. Is instructed clearly about the task. Acts independently when making its judgements, conclusions or recommendations.
The Relationship Between QAA and the HEIs The QAA: • Recognizes that quality and quality assurance are primarily the responsibility of the HEIs themselves. • Respects the academic autonomy, identity and integrity of the institution. • Applies standards, which have been subject to consultation with stakeholders. • Aims to contribute to both quality improvement and accountability.
Decision-Making • Evaluation carried out in relation both to the HEIs own self-assessment and to external reference points. • An QAA is independent to the extent that it has autonomous responsibility for its operations and that the judgements made in its reports cannot be influenced by third parties.
The Public Face: Dissemination of Information • The QAA informs and responds to the public in accordance with the legislation or cultural context relating to the agency. This includes making public and explicit its documentation e.g. policies, procedures and criteria. • Demonstrates public accountability by reporting openly on its review decisions and making the outcomes of the evaluation public in a way appropriate to the type of review undertaken.
Documentation-Making It Stick The QAA has clear documentation concerning the self-evaluation and the external evaluation. • Useful to prepare guidelines and possibly manuals covering the following aspects; • How to apply for review to the QAA; • What kind of information must be provided; • What kind of commitments HEIs make when entering quality assurance processes; • Accreditation framework and standards used;
Expectations from HEIs regarding their self-assessment process; • Reporting format; • How external review is going to be carried out; • How decisions are going to be made; and • What the implications of the decisions are.
System of Appeal The QAA has appropriate methods and policies for appeals. While it is essential that appeals should be conducted by those who were not responsible for the original decision, appeals need not necessarily be conducted outside the agency.