Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees

1. Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees United States Department of Agriculture Rural Business - Cooperative Service RBS Cooperative Information Report 11 http://www.rurdev.usda.gov/rbs/index.html USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

2. WHAT THE COOPERATIVEMANAGER DOES USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

3. Manager • Implements board policy • Advises the board • Manages daily operations • Hires and trains staff • Sets short-range tactical goals in line with long-range plans • Reports to the board • Reports to members • Represents the cooperative USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

4. The Manager Understands the cooperative’s purpose and follows the policies! USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

5. The Manager Advises the board • Competitive strategy • Financial management • Operational efficiency • New technology and equipment • New products and services • Policy changes needed • Regulatory changes • Governmental affairs USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

6. The Manager Controls daily operations • Supervises and coordinates functions • Manages people, capital, and physical resources • Is accountable for his performance USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

7. The Manager Hires staff • Trains and supervises • Provides leadership, direction, and motivation • Appraises their performance USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

8. The Manager Sets tactical goals and implements actions, in line with the cooperative’s strategic objectives USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

9. The Manager Reports to the board • Issues and circumstances • Statement of operations • Balance sheet • Accounts receivable, delinquent accounts • Progress toward objectives • Summary of operational activity • Proposals for immediate or longer term consideration USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

10. The Manager Reports to members • Working contact • Open house • Letters • Newsletter • Meetings • Visits • Formal report at annual meeting USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

11. The Manager Represents the cooperative • In the community • With other cooperatives • In the industry • With government officials USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does

12. Cooperative Manager - A Unique Position Coach and Player Leader and Follower Mediator and Magician Diplomat and Dictator Judge and Jury Educator and Motivator Analyst and Activist USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does