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Project Credit Smarts. Office of Consumer Affairs and Business Regulation. If you live in Massachusetts and buy things, we’re here to help YOU ! We want to keep Massachusetts consumers informed while they shop in a fair and competitive marketplace. Our Agencies Division of Banks (DOB)
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Office of Consumer Affairs and Business Regulation If you live in Massachusetts and buy things, we’re here to help YOU! We want to keep Massachusetts consumers informed while they shop in a fair and competitive marketplace. Our Agencies Division of Banks (DOB) Division of Insurance (DOI) Division of Professional Licensure (DPL) Division of Standards (DOS) Department of Telecommunications and Cable (DTC)
What is Project CreditSmarts? Learn about: • Bank accounts and debit cards • Credit cards • Credit Reports • Student loans • Protecting against identity theft • Maintaining good financial habits
Bank Accounts & Debit Cards 1. Having a bank account 2. Choosing a bank account 3. Tips for debit card use 4. Debit card protections
Credit Cards Good reasons to have a credit card Choosing a credit card Tips on using a credit card
Credit CardsWhat if you can’t pay? Late Fees & Penalty Rates And how they may negatively affect your credit history!
Building Credit: Credit Card Alternatives • In-store credit cards and in-store financing • Piggybacking • Secured cards • Paying other bills on time
YOU ARE ENTITLED TO A FREE CREDIT REPORT www.annualcreditreport.com or call (877) 322-8228
Credit Reporting Agencies The three major credit reporting agencies are: Equifax Experian TransUnion 800-685-1111 888-397-3742 800-888-4213 www.equifax.com www.experian.com www.transunion.com
Check Your Credit Report • Background info • Account accuracy • Negative info • Dispute errors • Written explanatory statement
What is a credit score? • NOT free • Credit worthiness • How scores are calculated • What your scores mean
How do I improve my credit? • Don’t add more debt • Make timely payments • Maintain low balance (30% of credit limit) • Careful about new lines of credit • Dispute old negative information • Budget • Save money, if possible
Student LoansWhat You Should Know • Student Loan Process • Federal versus Private • Repayment • Delinquency and Default (not Bankruptcy) • Counseling and Information
Repayment • Types of repayment (federal loans) • Standard • Extended • Graduated • Income-Contingent • Income-Sensitive • Income-Based • Pay As You Earn • Consolidation • Forgiveness • Postponement
Delinquency and Default • Delinquency • “Grace period” • Begins the day after you miss a payment • Creditor must send you notice of delinquency • Default • Usually the entire loan comes due • Ways to get out of default • Beware Bankruptcy
More Information & Counseling Contacts • Government • Consumer Financial Protection Bureau: http://www.consumerfinance.gov/paying-for-college/ • U.S. Department of Education: www2.ed.gov/students/landing.jhtml • Federal Student Aid: studentaid.ed.gov • National Student Loan Data System for information about your individual loans: nslds.ed.gov • Information about loan consolidation: loanconsolidation.ed.gov • Glossary of Student Loan terms: studentaid.ed.gov/glossary • Non-profit • American Student Assistance: asa.org
Safeguarding your credit • Don’t lend your cards • Contact your creditor fast about lost or stolen cards • Notify any one of the credit reporting agencies • Junk Mail: Dangerous? • YOU CAN OPT OUT OF CREDIT CARD MAILINGS!Call (888) 5-OPTOUT / (888) 567-8688 or go online at www.optoutprescreen.com
Protect Yourself • How to spot identity theft • How to prevent identity theft • Fraud Alert
Think you’re a victim of ID theft? Toll Free: (877) IDTHEFT (877-438-4338) TTD: (202) 326-2502 or visit: http://www.consumer.ftc.gov/features/feature-0014-identity-theft
Overwhelmed by your finances? • Act fast • Contact your creditors • Ask for professional help • Keep track of finances
Who can help American Consumer Credit Counselors http://www.consumercredit.com/ Money Management Int’l www.moneymanagement.org
For More Information For information about personal money management, visit: www.masssaves.org and www.basicbanking.org And more information about more consumer issues, visit our website: www.mass.gov/consumer And the Federal Trade Commission atwww.ftc.gov
Our Partners Federal Trade Commission Northeast Region Federal Deposit Insurance Corporation
THANK YOU! For more information, log onto www.mass.gov/consumer • Or call the Consumer Hotline at • (617) 973-8787, or • toll free (888) 283-3757