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The Knowledge Café Question

Explore techniques and tools from the KM toolkit to enhance knowledge optimization in your organization. Learn about knowledge harvesting, policy briefings, alerting services, knowledge exchange, lessons learned, and more. Discover how to promote, develop, and implement these strategies effectively.

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The Knowledge Café Question

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  1. The Knowledge Café Question By using the tools and techniques from the KM toolkit how can you strengthen your ability to optimise the use of knowledge in your organisation? @NHS_HealthEdEng #insertcampaignhashtag

  2. 1. Knowledge Harvesting • What experience of knowledge harvesting do you have? • What skills do you think are needed? • What considerations might there be about capturing the knowledge effectively? • How can you promote? • http://kfh.libraryservices.nhs.uk/wp-content/uploads/2016/07/Knowledge_Harvesting.pdf • Case study: PHE

  3. 2. Policy Briefings • Are you currently doing this? If not, are you doing something similar? • What are the skills needed? • How does this compare with other services? • Which policies/topics should you cover? • What are the priority areas for your trust? • Who would you target? • http://kfh.libraryservices.nhs.uk/knowledge-management/km-goals-tools-and-techniques/policy-briefings/ • Example: https://www.nhscc.org/policy-briefing/

  4. 3. Alerting Services • How can we use this as a KM tool? • What are you currently doing? • How might you develop it? • http://kfh.libraryservices.nhs.uk/knowledge-management/km-goals-tools-and-techniques/alerting-services/ - technique • http://kfh.libraryservices.nhs.uk/knowledge-management/knowledge-management-story/psychiatry-papers-you-may-have-missed-bulletin/ / http://kfh.libraryservices.nhs.uk/knowledge-management/knowledge-management-story/supporting-clinical-research-more-research-needed-bulletin/ - examples

  5. 4. Knowledge Exchange • How can we offer this? • What should our role be? • What skills might we need to undertake this? (Facilitation or enabling/promoting the technique?) • http://kfh.libraryservices.nhs.uk/knowledge-management/km-goals-tools-and-techniques/knowledge-exchange/ - technique • http://kfh.libraryservices.nhs.uk/knowledge-management/knowledge-management-story/leavers-toolkit/ - example

  6. 5. Lessons learned • What might our role be in this? (Often something undertaken by project groups) • How can we promote our involvement? • Technique: http://kfh.libraryservices.nhs.uk/knowledge-management/km-goals-tools-and-techniques/lessons-learned/ • Example: http://www.qihub.scot.nhs.uk/knowledge-centre/quality-improvement-tools/lessons-learned-log.aspx

  7. Feedback • Takeaways: what are you going to do differently/ adopt in your service? • Developing the toolkit – what else would you like to see on there? Anything to contribute? kmstories@libraryservices.nhs.uk

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