1 / 65

‘7/7’ – selected learning points

NEPIC Business Security Event. ‘7/7’ – selected learning points. Roger Kember LINK Associates International 07545 388269. ‘7/7’ – selected learning points. Improving Crisis Management Reviewing your plans Incorporating into exercises Selling to the Board.

whitby
Download Presentation

‘7/7’ – selected learning points

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. NEPIC Business Security Event ‘7/7’ – selected learning points Roger Kember LINK Associates International 07545 388269

  2. ‘7/7’ – selected learning points • Improving Crisis Management • Reviewing your plans • Incorporating into exercises • Selling to the Board

  3. ‘7/7’ – selected learning points H & S warning ( PD 25111:Guidance on Human Aspects of Business Continuity )

  4. ‘7/7’ – selected learning points - an insider’s view

  5. learning point 1 confusion & unstructured communications are at a maximum at the start of a major incident

  6. the 5 incidents of ‘7/7’

  7. learning point 2 dealing with incidents occurring at the same timeorplace

  8. M.P.S. - 9am Thursday 7 July 2005 • Central Command Complex • ‘Major Incident’ declared • call cascade (inc. COBR) • GOLD GROUP called • MPS in Major Incident mode

  9. learning point 3 in a crisis the organisation needs to go into crisis response mode

  10. CT Crisis Management in the U.K Cabinet Office Briefing Room Strategic Co-ordinating Group Gold -Silver-Bronze incident

  11. CABINET OFFICE BRIEFING ROOM (COBR) membership Chair (P.M, Home Sec. or H.O senior civil servant) Home Office, F&CO, MoD, Special Forces, HMT, Government Information Co-ordination Service(GICS), Secret Intelligence Service, Security Service & ACPO(Terrorism & Allied Matters) Devolved Administrations, Territorial Departments (e.g. DH, DEFRA, DfT ) Minister for London ALWAYS USUALLY LONDON

  12. COBR – Black September 1970

  13. Iranian Embassy Siege

  14. “The New Reality”

  15. COBR ‘Concept of Operations’ from hostage negotiations to ‘cascade failures’

  16. learning point 4 move at the speed of the crisis- not the speed of the organisation

  17. COBR cabinetoffice.gov.uk/ukresilience Conference Room

  18. learning point 5 when the game changes - change your game

  19. COBR training • an enlarged training programme for staff • national exercise programme for Silvers, Golds, civil servants & Ministers

  20. learning point 6 training & exercising improve performance

  21. ‘9/11’ Commission “ A failure of imagination”

  22. Tokyo - 20.March 1995 • 13 dead • 50 severely injured • 1000s vision impairment

  23. Ex. OSIRIS II – 7.September 2003

  24. learning point 7 predictable - but not predicted

  25. learning point 8 prepare and be prepared

  26. 2 weeks before ‘7/7’ ‘Hanover Weekend’ seminar • Put the SIO (Senior Investigating Officer) in the ‘virtual hot seat’ • Psychologically prepared • Some mental pre-planning

  27. learning point 9 putting someone in the virtual hot seat increases their motivation to invest

  28. New Reality – new thinking

  29. CT presumption 1 an incident that could be terrorist related WILL be treated as terrorist related until the contrary is proved

  30. CT presumption 2 a terrorist incident will treated as the first of a SERIES of such incidents until the contrary is proved

  31. COBR – 11am, 7.July 2005 Three unanswered questions

  32. COBR – 11am, 7.July 2005 Three unanswered questions: 1) Who was behind this attack?

  33. COBR – 11am, 7.July 2005 Three unanswered questions: • Who was behind this attack? • When would the next attack be?

  34. COBR – 11am, 7.July 2005 Three unanswered questions: • Who was behind this attack? • When would the next attack be? • Where would the next attack be?

  35. COBR – 11am, 7.July 2005 there were no answers

  36. learning point everyone must learn to deal with uncertainty

  37. learning point 10 everyone must learn to deal with uncertainty - and still carry on

  38. COBR – 11am, 7.July 2005 the press release

  39. learning point • take all reasonable steps to find out • put H & S first • undertake a R.A and document it

  40. learning point 11 • take all reasonable steps to find out • put H & S first • undertake a R.A and document it • apply ‘CT presumption 3’

  41. CT presumption 3 the UK Government will not do the terrorists job for them

  42. 7.July 2005 the 1st press conference

  43. 7.July 2005- press conference

  44. learning point 12 • seen to be in control • reassure all stakeholders • no info. = no questions

  45. 7.July 2005

  46. Learning point • authoritative • conference in full • live • loops v live • speculation

  47. learning point 13 time delay on live operations

  48. 7.July 2005

  49. learning point 15 CCTV is a vital tool in Counter Terrorism

  50. Thursday 21st July 2005

More Related