Fedhasa 2010 and ‘ Rooms4u.travel ’ Tourism legacy project

1. Fedhasa 2010and‘www.Rooms4u.travel’ Tourism legacy project A presentation by FEDHASA 9th March 2010

2. Current Issues under discussion Pricing Availability of accommodation Perceptions of South Africa as a destination Impact and concerns for South Africa post event

3. Rooms4u It is a purpose built South African online real time accommodation listing and booking portal for all tourism players A tool for all accommodation service providers to get to market on the web real time and gain exposure to potential web customers An easy to use point of service for local and international travellers to locate and book accommodation within South Africa especially for MESE. (Meetings Exhibitions and Special Events)

4. Actions All accommodation providers concerned about the sale of their rooms need to know or be informed that Rooms4u is one of the suggested portals to assist with this issue 1 March all registered users will be loading their available stock onto the system for sale The Department of Tourism and SAT step up such communications from the beginning of March 2010.

5. Value Proposition (Accommodation) No cost to registration No barriers to entry Internet access and Bank Account necessary Only Pay on use of the service For SMME as an administration fee (of 15% added to the Net Rate) from rooms4u.co.za For Groups a commission of 15% will be charged and billed according to the groups specific billing structures Direct access to Event specific markets e.g. MATCH in respect of 2010 Referrals from Call Centre +27 87 803 INFO(4636)

6. Value Proposition (Guest/Client) No hidden cost to book on the portal 3D and PCI compliant bank secure payments protecting Card holder (Standard Bank) Only Pay once for multiple bookings in different establishments Direct access to the entire available accommodation stock according to various search criteria Location Price Grading etc

7. South Africa’sReputational Risk PRICING : as searches can be done by price and all available accommodation is visible any property that tries to exploit specific high demand periods will not receive bookings where any alternatives are available! Cont…

8. South Africa’s Reputational Risk cont…. LIQUIDATIONS AND FRAUD: in the industry especially during these trying economic times. SATSA and FEDHASA stand united that any funds that are taken by tour operators or hotels should be held in escrow or trust by the bank until the service for which is paid is delivered to the customer. This platform delivers this comfort and protects all parties

9. Rooms4u South Africaas at 25Feb2010 ROOMS 4 U .travel CENTRAL RESERVATION eRes Hotel Groups 55 000 Rooms ROOMS4U .co.za 28 000 Rooms CONSOLIDATED RESERVATIONS Bidtravel Seekers Flight Centre AA Travelnet / IMEI Nightsbridge Prebook In1 African Space Tourplan Springbok Atlas PORTAL / GDS HOTEL RES / INDIVIDUAL WEBSITES Peermont S/Sun Protea Sun Int. Legacy City Lodge Small Hotel 1 Small Hotel 2 Lodge 1 Lodge 2 B&B 1 B&B 2

10. www.Rooms4u.co.za Registration by Province

11. Match and Rooms4u for 2010 WWW MATCH Match Releases stock to the Hotel – held in the repository General public selects and pays gets confirmation of the booking – hotel to pay commission Release Date LARGE EVENT ROOMS REPOSITORY % Commission Post Release date Match can access Stock on pre-arranged rates Hotels place stock to Repository Can be used by Hotel at no cost HOTEL Hotel provides stock to Match on contract At World Cup Rates less commissions to Repository

12. Summary This system allows the Department of Tourism to create a legacy that puts the country into a better position to maximise future tourism revenues from large events. Rooms4u not only serves to accomplish this goal but becomes the platform for tourism growth into the future protecting all in the procurement process until completion of delivery South African Tourism will stand proud on the world stage in regards to consolidation of both the National data base and booking systems