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Translating talk into action Fiona Stephenson Sustainable Business Network. Keep it simple “ Any fool can make something complicated. It takes a genius to make it simple. ” Woody Guthrie. Cut out jargon and acronyms. Talk to one person. 2. Find your voice. SBN brand characteristics.
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Translating talk into action • Fiona Stephenson • Sustainable Business Network @sustbusiness / #ProjectNZ
Keep it simple • “Any fool can make something complicated. It takes a genius to make it simple.” • Woody Guthrie @sustbusiness / #ProjectNZ
Cut out jargon and acronyms @sustbusiness / #ProjectNZ
Talk to one person @sustbusiness / #ProjectNZ
2. Find your voice @sustbusiness / #ProjectNZ
SBN brand characteristics • Smart • Dynamic • Credible • Optimistic • Inclusive • Innovative • Adaptable • Essential @sustbusiness / #ProjectNZ
SBN visual identity @sustbusiness / #ProjectNZ
“If we are interested in advancing sustainability by working with people … then it seems critical that we do whatever we can to promote a positive atmosphere” Niki Harré @sustbusiness / #ProjectNZ
Problem or solution? @sustbusiness / #ProjectNZ
Put yourself in others’ shoes • How does your message relate to others? @sustbusiness / #ProjectNZ
3. Do the maths • You can’t improve what you don’t measure @sustbusiness / #ProjectNZ
Monthly metrics @sustbusiness / #ProjectNZ
Communications Plan @sustbusiness / #ProjectNZ
Objectives • Support your business goals. @sustbusiness / #ProjectNZ
Issues • Positive – opportunities • Negative - challenges @sustbusiness / #ProjectNZ
Audiences @sustbusiness / #ProjectNZ
Key messages @sustbusiness / #ProjectNZ
Communication channels MYOB: State of the Digital Nation 2014 @sustbusiness / #ProjectNZ
Website MYOB: State of the Digital Nation 2014 @sustbusiness / #ProjectNZ
Keep it simple Find your voice & listen Do the maths @sustbusiness / #ProjectNZ
How to create a website for free • wix.com • webs.com @sustbusiness / #ProjectNZ
Newsletters & emails • Numbered lists • Opinions/blogs • Photo essays • Summaries of research reports • Interviews • Book reviews • Videos • Success stories @sustbusiness / #ProjectNZ
Keep it simple Find your voice & listen Do the maths @sustbusiness / #ProjectNZ
Newsletters & emails • Mailchimp.com @sustbusiness / #ProjectNZ
Social media • 42% NZ businesses using social media • 51% of Auckland businesses • LinkedIn (26%) & Facebook (16%) ahead of others @sustbusiness / #ProjectNZ
Ten businesses doing Facebook well Enviro-Mark Solutions Raw Essentials Kiwibank Hubbards WasteMINZ All Good Bananas AMP NZ Angel Food Comvita AUT University @sustbusiness / #ProjectNZ
Facebook tools • Resize images to 500x500 pixels using • Canva.com • PicMonkey.com @sustbusiness / #ProjectNZ
Ten organisations doing Twitter well NZ Red Cross House of Dumplings solarcity Generation Zero 350 Aotearoa Fairtrade NZ Waiariki Institute Peoples Coffee WWF NZ Child Labor Free @sustbusiness / #ProjectNZ
Twitter tools • Hashtags • Twitter lists • Buffer/Hootsuite for scheduling • Canva or PicMonkey for resizing images to 500x250 px @sustbusiness / #ProjectNZ
Other social media channels @sustbusiness / #ProjectNZ
Media • Tools for monitoring: • Google Alerts • Mention • Twitter @sustbusiness / #ProjectNZ
Other resources • Free images • freedigitalphotos.net • freeimages.com • Infographics • Pikochart • Courses • Sustainable Marketing Online • News • Ragan.com @sustbusiness / #ProjectNZ
“Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.” • The Lorax, Dr Seuss @sustbusiness / #ProjectNZ