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The Paradox of Choice: Why More Is Less. Barry Schwartz Ohio Board of Regents November, 2012. The “Official Syllogism”. More freedom means more well being More choice means more freedom More choice means more well being. 285 Varieties of cookies. 230 Soups. 75 Iced teas.
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The Paradox of Choice: Why More Is Less Barry Schwartz Ohio Board of Regents November, 2012
The “Official Syllogism” • More freedom means more well being • More choice means more freedom • More choice means more well being
285 Varieties of cookies • 230 Soups 75 Iced teas 175 Salad dressings 275 Cereals 40 Toothpastes
What Too Much Choice Does: Paralysis (Iyengar) • Buying jam • 401(k) investing • Extra-credit essays
What Too Much Choice Does: Decision and Performance Quality 401 (k) Medicare Part D Extra-credit essays Drawing by four-year-olds
What Too Much Choice Does: Satisfaction 1. Regret and anticipated regret
What Too Much Choice Does: Satisfaction 1. Regret and anticipated regret 2. Missed opportunities
“Everything Suffers from Comparison”(Brenner, Rottenstreich, & Sood, Psych Science, 1999)
What Too Much Choice Does: Satisfaction 1. Regret and anticipated regret 2. Missed opportunities 3. Escalation of expectations
Finding the “Sweet Spot” (Shah & Wolford)
“Libertarian Paternalism”(Sunstein & Thaler, U. of Chicago Law Review, 2003; Thaler & Sunstein, Nudge, 2009) • Organ donation
What Can Be Done • Limited options • Pay attention to defaults and “choice architecture” • Careful monitoring and feedback • Lots of guidance when there is choice • Careful advising