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Accident Investigation. State of Florida Loss Prevention Program. Session Objectives. You will be able to: Understand your role in the investigation process Gather facts Talk to witnesses Determine causal factors Identify corrective actions Send report results to the appropriate people.
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Accident Investigation State of Florida Loss Prevention Program
Session Objectives • You will be able to: • Understand your role in the investigation process • Gather facts • Talk to witnesses • Determine causal factors • Identify corrective actions • Send report results to the appropriate people
Why Investigate Accidents? • Determine the root cause • Identify corrective actions • Prevent the accident from happening again • Document the accident • Report findings to agency Safety Coordinators
You Have Key Roles • Report any accident or near-miss immediately • As a witness, describe what you observed • Provide your knowledge of normal operating practices in the situation • Suggest corrective actions
Accident Investigators • Employees trained to investigate accidents • Safety committee member • Supervisor • Safety Coordinator
Investigator’s Qualifications • Understand important role of accident investigation • Have authority and accountability • Have skills to evaluate the incident • Ability to clearly communicate details
Investigate All Accidents • Workplace fatality • Lost time from the job or days away from work • Restricted ability to work • Medical treatment • First aid • Near-miss incidents
When to Investigate? • Immediately after incident • Interview witnesses before memories fade • Assess the scene before clues are moved • Finish investigation quickly
Accident Investigation Is Like a Police Investigation • Check the scene before anything has been moved • Assemble evidence • Interview the witnesses • Find what, why, and how
The Accident Occurs • Employee immediately reports the accident to a supervisor • Supervisor assesses need for outside medical treatment • Accident scene is left intact • Supervisor contacts OptaComp • Supervisor completes incident form and
Beginning the Investigation • Investigator reports to the scene • Look at the big picture • Record initial observations • Take pictures if they will aid in the investigation
Questions that Need Answers • What happened? • When did it happen? • Where did it happen? • Who was involved? • How did it happen? • Why did it happen? • How can we keep it from happening again?
Fact Gathering • Name of injured and involved employees • Name of witnesses • Date and time of the incident • Work shift information
Fact Gathering (cont.) • General location of the incident • Specific location of involved employees • Normal job duties and training • Type of injury and body part injured
Fact Gathering (cont.) • Machines, tools, or equipment used • Chemicals involved • Environmental conditions
Interviewing Witnesses • Interview witnesses one at a time • Convey your desire to prevent accidents • Encourage witness to describe the accident in his or her own words • Discuss what happened leading up to and after the accident • Use open-ended questions
Sequence of Events • Events leading up to the incident • Describe events of the incident • Events that happened immediately after the incident
Incident Description • Details so reader can clearly picture the incident • Specific body parts affected • Specific motions of injured employee just before, during, and after incident
Causal Factors • Try not to accept single cause theory • Identify underlying causes • Primary cause • Secondary causes
Corrective Actions • Immediate corrective actions • Recommended corrective actions • Employee training • Preventive maintenance activities • Better job procedures • Hazard recognition and reporting • Engineering or administrative changes
Completed Report • Completed and by investigator • Reviewed by employee and their supervisor • Forwarded to management and the Agency Safety Coordinator
Key Points to Remember • Accident investigations prevent other accidents • Investigate accidents immediately • Gather all the facts • Interview witnesses one at a time • Record detailed description • Determine causal factors • Conduct corrective actions • Accident review between injured worker and their supervisor • Reports sent to Agency Safety Coordinator
Accident Investigation State of Florida Loss Prevention Program