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the power of Coaching. Discovering purpose, passion and potential. Deletha Assenmacher, MBA, SHRM-CP, PHR, CPC. Today ’ s focus …. What, why and who Applications for Coaching Becoming a Coaching leader HR ’ s role in creating a Coaching culture Purpose, passion and potential.
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the power of Coaching Discovering purpose, passion and potential Deletha Assenmacher, MBA, SHRM-CP, PHR, CPC
Today’s focus… • What, why and who • Applications for Coaching • Becoming a Coaching leader • HR’s role in creating a Coaching culture • Purpose, passion and potential “The great thing in the world is not so much where we stand as in what direction we are moving.” -Oliver Wendell Holmes
What is coaching? A Coach is NOT: • Athletic coach • Counselor • Therapist • Psychologist • Psychiatrist • Social Worker • Mentor • Consultant • Friend A Coach IS: • Sounding board • Strategic partner • Focus partner • Accountability partner • Motivation partner • Forward-focused
Coaching assumptions • The Coachee is: • Mentally healthy • Creative • Resourceful • Adaptive • Already whole • Possesses ability to: • Change thinking, belief systems and behaviors • GROW
Why coaching? Coachee-Centered: • Empowers • Creates buy-in • Increases probability of success • Explores possibilities • Creates solutions • Plans • Follows-through • Quality of life • Builds self-confidence • Boosts self-awareness and EI Delivers Results: • 570% ROI (Manchester, Inc.) • Productivity improvement: • Training alone 22% • Training + Coaching 88% (Personnel Management Assn..)
Types of coaching • Executive • Business • Career • Transition • Academic • Life • Wellness
When is coaching used? Improve leadership Success breakthrough Create balance Make a decision Changing jobs Retiring Decrease stress Improve performance Personal growth Set good goals Change behavior Manage life event Attitude shift Enhance relationships Improve health and wellness Priorities & time management Find purpose & meaning Bounce ideas off someone
HR applications • Succession planning • Talent management • Employee and labor relations • Change management • Performance management • Hiring and onboarding • Employee retention • Executive development • Global and cultural effectiveness
more benefits • Rapport & trust building • Building personal & professional courage • Problem solving • Flexibility • Creativity and innovation • Decision making • Communication • Expand perspectives • Adaptability
Becoming a coaching leader • Check your mindset • Make a meaningful connection • Future focus • Learn and practice coaching skills “You are the expert in your world, not me. You have the answers within you.”
coaching skills • Be present • Solution-focused approach • Reflective listening • Actively inquire • Use clear, direct language
Coaching skills (cont.) • Clarify vs. Interpret • Open vs. closed • Explore vs. leading • Probing vs. attacking • Move toward action planning
Powerful coaching questions • What is your goal? • How do you see your desired outcome? • What does achieving that goal mean to you? • What action steps will you take to achieve your goal? • What options do you have? • If you were to do it again, what would you do differently? • What is a different possibility? • How will you ensure your future success at this activity? • What are your options? • What might we be missing?
Coaching activity • In pairs: • One person is the coach, the other is the coachee • The coachee’s goal is to toss the coin and have it land on the index card 4 times in a row • The coach’s objective is to help the coachee accomplish the goal. • Coaches will only ask open-ended questions to help the coachee and will NOT give advice, suggestions, solutions, or recommendations or help the coachee in any way. • The goal is to help the coachee discover his/her own answers. • Remember: Open-ended questions are those that can’t be answered with “YES” or “NO”
HR Manager’s role in creating a coaching culture • Enter into a coaching relationship yourself • Model coaching behaviors • Clarify what coaching is and is not • Emphasize the benefits of coaching • Build your leaders’ coaching skills • Certify internal coaches or contract outside • Ensure confidentiality and ethical practice • Use coaching tools and assessments • Communicate success stories • Measure the value
Purpose, passion, potential • A good coaching relationship can help you: • Discover your life purpose, work purpose, role purpose, and clarify identity • Create a compelling vision for your life • Explore options you may have never considered for yourself • Question and examine thought and behavior patterns that hold you back • Discover your passion and act on it • Set and crush goals • Live up to your full, beautiful, unique and unbridled potential • Live your best life!
Resources • International Coaching Federation: www.coachfederation.org • SHRM: www.SHRM.org • Center for Coaching Certification: www.coachcert.com • Professional Life Coaching for All Walks of Life, Jill M. Fratto, CPC Thank you for your time and attention!