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Xavier University

Xavier University. Of Louisiana. A Tradition of Excellence. Fall 2007 Internet2 Meeting The Xavier Story Catherine J. Lewis Vice President Office of Technology Administration October 9, 2007. Xavier University. Of Louisiana. A Tradition of Excellence. The Way We Were in September 2005

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Xavier University

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  1. Xavier University Of Louisiana A Tradition of Excellence Fall 2007 Internet2 MeetingThe Xavier StoryCatherine J. LewisVice President Office of Technology AdministrationOctober 9, 2007

  2. Xavier University Of Louisiana A Tradition of Excellence • The Way We Were in September 2005 • Photograph courtesy of Xavier University

  3. Xavier University Of Louisiana A Tradition of Excellence • The Way We Are – September 2006 • Photograph courtesy of Irving Johnson, III

  4. Xavier University Of Louisiana A Tradition of Excellence • Background • America’s only historically Black and Catholic University • Founded by St. Katharine Drexel and the Sisters of the Blessed Sacrament in 1915 as a secondary school • Dr. Norman Francis, a Xavier graduate, is the longest serving University President – 39+ Years • Statistics • #1 nationally in placing African Americans into medical schools • Top % nationally in the number of Doctor of Pharmacy degrees awarded to African Americans • Top % nationally in the number of African Americans receiving degrees in Biology and the Life Sciences

  5. Xavier University Of Louisiana A Tradition of Excellence • Pre-Katrina • Goals: Improve the Network Infrastructure; make wireless access pervasive throughout the campus; new solutions • By May 2005: • Established an emergency web site • Established a toll free number • On August 27, no plans to bring campus IT systems up remotely in the event of an extended closure • Identified and documented critical applications • Web Site • E-Mail • Banner: ERP

  6. Xavier University Of Louisiana A Tradition of Excellence • Post-Katrina: September – December 2005 • President announced to the Senior Staff that the campus would reopen in January • Hosting • Web site and e-mail hosted at Xavier University of Ohio: Completed September 14 • Banner hosted in Philadelphia at vendor’s site: Completed September 23 • Began to build on-line registries for faculty, staff, and students

  7. Xavier University Of Louisiana A Tradition of Excellence • January – December 2006 • Campus re-opened on January 12 • Formalized BC and DR Plans • Co-location strategy vs. Hosting • Critical Applications • Blackboard: Content management System • Raiser’s Edge: Institutional Advancement • Hurricane Preparedness Plan has been prepared • Scenario I: Campus closed for 3 or less days • Scenario II: Campus closed for 4 or more days • Goals: • Main web site and e-mail in less than 24 hours • Key applications in less than one week • Banner • Raiser’s Edge: Fund Raising Solution

  8. Xavier University Of Louisiana A Tradition of Excellence • Business Continuity (BC) vs. Disaster Recovery (DR): A view from Wikipedia • Business Continuity is a progression of disaster recovery, aimed at allowing an organization to continue functioning after (and ideally, during) a disaster, rather than simply being able to recover after a disaster. • Disaster recovery is the process of regaining access to the data, hardware and software necessary to resume critical business operations after a natural or human-induceddisaster. Disaster Recovery is part of a larger process known as Business Continuity. • NET: DR is a component of BC. In a progressive disaster, such as Katrina, it is not sufficient just to be able to recovery your business/operations, you must be able to continue your operations when you are dislodged from your main location.

  9. Xavier University Of Louisiana A Tradition of Excellence • Lessons Learned • Well Defined Communications Plan • In the immediate aftermath of a crisis, the need for information is critical. • Make sure your campus knows what the plan is. • Cannot depend on CNN and local news media to get your story out. • Identify and Document Key Processes • Usually overlooked • Common Misconception that Disaster Recovery and Business Continuity are IT issues. • Develop/Implement/Test/Communicate the DR Plan and BC Plan • Co-location strategy vs. Hosting • Co-location offers Xavier more flexibility • Disaster (Hurricane) Preparedness Plan • Scenario I: Campus closed for 3 or less days • Scenario II: Campus closed for 4 or more days • Goals: • Main web site and e-mail in less than 24 hours • Key applications in less than one week

  10. Xavier University Of Louisiana A Tradition of Excellence ?

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