Presented by Ivor Blumenthal CEO

1. Labour Presented by Ivor Blumenthal CEO

2. Labour The Beginning • Where we started Established March 2000 Very diverse sector • Adopted chamber model • Needed to be involved in the sector • No learnerships registered except for hairdressing apprenticeships • Large member base with over 90% SME • Outdated Database from Dol Services SETA

3. Labour Scarce Skills • Services SETA is of the opinion that inadequate research has been conducted to identify scarce skills and will therefore spend the majority of 2006 in extensive research on the subject Services SETA

4. Labour Our membership base over the years…… Services SETA

5. Our structure then and now…… Labour Old Ten Chamber Model New Four Chamber Structure Business Services Business Services Chamber Cleaning Services • Marketing • Labour recruitment • Estate agencies Hiring Services Management Services Chamber Labour Recruitment Services • Business Consulting • Business Activities • Associations • Project Management • Property Management Marketing Personal Care Services Commercial & Industrial Services Chamber • Postal Services • General Cleaning • Hiring services (small) • Hiring Services (large) Postal Services Project Management Services Client Care Services Chamber Property Management Services • Hairdressing • Beauty • Nails • Funeral • Commercial Services National Skills Funded Project Domestic Services

6. Size of Companies Labour 2290 Companies 3944 Companies 808 Companies 1019 Companies TOTAL : 8091

7. New SETA Reporting Structure Company Secretary Prelini Bennideen Chief Executive Officer Personal Assistant Zelda le Roux Deputy CEO Treaty Moshoeshoe Chief Financial Officer Vernon Naidoo ETQA & Learnerships Manager Marie-Therese Portolan Levies & Grants Manager Isobel Byleveld Compliance Manager Johan Delport Special projects Manager Meike Wetsch Senior Chamber Manager Merle Clark Learnership & Skills Programmes Quality Development SSP & research Tbc Business Chamber Karthiga Padayatchi HR TJ van der Merwe Finance Charmayne Kok Learnership Allocation & Monitoring Ayanda Nhlabathi Customer Service Nicola Bokaba NSF Co-ordination Tbc 3 Star Yolanda Srp PR Nteseng Lekubu Procurement Raam Govender Management Chamber Sazi Kunene Learnership Completion & Certification Thandi Mkhize Provider & learnership development Tbc IT Yvette Grieb Facilities Ebrahim Dhaler Commercial& Industrial Chamber SAQA Co-ordination Nozipho Zondo Regional Board Co-ordinator Client Care Chamber Leanne Charles EAP / IIP Nadine Dixon Provider & Learnership Quality Assurance Lerato Bogoshi Regions Mzwandile Khanya SME Peta Broomberg Disability Devilliers Rolihlahla Chamber Support Manager Sydney Moonsamy Accreditation Nonhlanhla Ntshalintshali

8. Labour Some of our Achievements for NSDS 1 • 76% large & 43% medium sized companies submitted WSP’s • 100% levy grants paid back to companies who submitted WSP’s • 24 funding windows crested to ensure proper allocation of discretionary funds • 55 Learnerships registered • 22000 learners in learnership • 15000 learners in skills programmes • 881 learners with disabilities on learnerships • 51884 learnership applications screened • 441 SDF’s trained on one-year programme • 1800 small business advisors trained • 95 companies taken through ISO • 1089 training providers accredited • Over 7000 requests for accreditation received • Over 1000 assessors trained • 50 quality assurance advisors trained • A nine model SME programme set up for SME’s • Have commissioned 26 areas of research • Six regions set up to service our members • Good technology systems established • In-house video conferencing set up • 11 EAP toolkits developed in English, Zulu & Tswana • 12 companies successfully achieved investor in people status • In excess of 100 jobs created within the Services SETA • 80 Learners accommodated within the SETA on a learnership Services SETA

9. Labour NSF project achievements • Domestic Worker Project • Between 800 000 and 1,5 million domestic workers in SA • Awarded R115 million by NSF • 2428 domestic workers trained and certificated • 15090 domestic workers on skills programmes • Over 12000 domestic workers assessed against unit standards • 100 assessors and 300 moderators trained • Four contact centres established to assist domestic workers with gainful employment • Trained an estimated 2000 domestic workers on HIV / AIDS and how to cope with it • Successfully appointed 18 BEE providers Services SETA

10. NSDS Deliverables

11. NSDS Deliverables

12. NSDS Deliverables Services SETA

13. NSDS Deliverables Services SETA

14. Labour Annual Financials & Audit Results • SDL Income = R396,542 million based on 86,521 member co’s registered in the services sector. • Total Investment Income = R5,260 million • Total revenue = R485,839 million • Total expenses = R583,690 million • Expenses as percent of SDL Income = 148 % • Net surplus / (deficit) = (R97,851 million). This deficit was funded by reserves carried forward from the previous financial year. • Total Cash & Cash equivalents = R90,730 million. This is equivalent to approximately 2.7 months of levy income. Services SETA

15. Labour Annual Financials & Audit Results as noted by AG and plans that the SETA has to rectify the concerns raised. - None • Qualifications – None for the past 4 consecutive financial years. • Matters of emphasis - None for the past 4 consecutive financial years. • Significant matters– None for the past 4 consecutive financial years. Services SETA

16. Labour Committed Funds and Projects Commitments of R166,512 million remains at year-end. These commitments become due and payable over the following 12 month period upon delivery by providers/suppliers. 93% of the commitments relate to learnerships. Services SETA

17. Labour Key Challenges for 2005 - 2006 Key challenges faced by the SETA in the next reporting year: • implementation of the international accounting standards in conjunction with GRAP, • standardization of reporting template – currently to many templates in circulation i.e. the DoL, National Treasury, the ASB, SARB, Stats SA, etc • Specific issues that the members of the Portfolio Committee on Labour should be aware of or be able to assist with should be highlighted. • Assistance with the above challenges. Services SETA