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The Modern Organization in the Global, Web-Based Environment

Explore the importance of information systems in the modern organization and how they are influenced by global business pressures and IT support. Learn about the concepts and definitions of information systems, the global web-based platform, and the technological forces affecting businesses. Discover the power of technology in creating a global, web-enabled playing field for collaboration.

williamsthomas
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The Modern Organization in the Global, Web-Based Environment

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  1. CHAPTER 1 The Modern Organization in the Global, Web-Based Environment

  2. CHAPTER OUTLINE 1.1 Information Systems: Concepts and Definitions 1.2 The Global, Web-Based Platform 1.3 Business Pressures, Organizational Responses, and IT Support 1.4 Why Are Information Systems Important to You? 1.5 The Plan of the Book

  3. LEARNING OBJECTIVES • Differentiate among data, information, and knowledge • Differentiate between information technology infrastructure and information technology architecture

  4. LEARNING OBJECTIVES (continued) • Describe the global business environment and the new information technology infrastructure • Discuss the relationships among business pressures, organizational responses, and information systems

  5. Chapter Opening Case Google servers in a server farm Google Headquarters

  6. Homo Conexus • You are the most connected generation in history • You practice continuous computing • You are surrounded by a personal, movable information network

  7. Personal movable information network And…..laptop in briefcase!

  8. 1.1 Information Systems: Concepts and Definitions Data Item Information Knowledge

  9. Information Systems: Concepts and Definitions (continued) Information Technology Architecture Information Technology Infrastructure

  10. IT Architecture of Online Travel Agency

  11. IT Components, IT Platform, IT Services, and IT Infrastructure

  12. 1.2 The Global, Web-Based Platform • Best represented by the Internet and the World Wide Web • Enables us to connect, compute, communicate, collaborate, and compete everywhere and anytime • Operates without regard to geography, time, distance, and language

  13. The Global, Web-Based Platform

  14. The Stages of Globalization (From Thomas Friedman in The World is Flat) • Globalization 1.0 (from 1492 to 1800) • Globalization 2.0 (from 1800 to 2000) • Globalization 3.0 (from 2000 to the present)

  15. Globalization 1.0 Christopher Columbus

  16. Globalization 2.0 (first half) Railroads Steam engine

  17. Globalization 2.0 (second half) Satellites Fiber optics OpenMoko open source smart phone Apple Mac Pro

  18. Globalization 3.0 3.0 2.0 1.0

  19. Globalization 3.0 (continued) Schematic Map of the Internet

  20. Thomas Friedman’s Ten Flatteners • Fall of the Berlin Wall • Netscape goes public • Development of work-flow software • Uploading • Outsourcing • Offshoring • Supply Chaining • Insourcing • Informing • The Steroids

  21. Fall of the Berlin Wall

  22. Rise of the European Union (a consequence of the Fall of the Berlin Wall)

  23. Netscape Goes Public Marc Andreessen (wrote Mosaic browser and Netscape browser)

  24. Workflow Software

  25. Uploading

  26. The Open Source Movement (essential ingredient of uploading) Apache Web server Linux

  27. The Open Source Movement (continued) Firefox Thunderbird Mozilla

  28. The SeaMonkey Project Formerly the Mozilla Application Suite

  29. Outsourcing Outsourcing gained momentum and “took off” with Year 2000 (Y2K) problem

  30. Offshoring Call center in India

  31. Supply Chaining

  32. Insourcing

  33. Informing It’s not just There are MANY other interesting search engines as we see in Chapter 5

  34. The Steroids • Digital • Mobile • Virtual • Personal

  35. First Steroid: Computing (processing) TO Ultramobile personal computer Charles Babbage’s Difference Engine (1822)

  36. Computing (continued – storage) TO Sony Micro Vault Thumb Drive Capacity: 2 gigabytes First disk storage unit by IBM (1956) Capacity: 5 megabytes Size: Refrigerator

  37. Second Steroid: Instant Messaging and File Sharing Instant messaging (example) File sharing (example)

  38. Third Steroid: Voice over Internet Protocol

  39. Fourth Steroid: Videoconferencing A telepresence system in a conference room

  40. Videoconferencing (continued) An individual telepresence system

  41. Videoconferencing and Medicine New Zealand used Polycom, a leading vendor of telepresence systems, to provide a telemedicine application for children.

  42. Fifth Steroid: Computer Graphics

  43. Sixth Steroid: Wireless Technologies Using cell phone in motion Geostationary satellite Bluetooth phone sunglasses

  44. The Great Convergence We are in a convergence of three powerful, technological forces: (1) Cheap and ubiquitous computing devices (2) Low-cost, high bandwidth (3) Open standards

  45. The Great Convergence (continued) In essence, we have computing everywhere and anywhere, anytime and all the time, with access to limitless amounts of information, services, and entertainment.

  46. The Great Convergence (continued) We have the creation of a global, Web-enabled playing field that allows for multiple forms of collaboration – the sharing of knowledge and work – in real time, without regard to geography, distance, or, in the near future, even language.  The field now includes some 3 billion new people, formerly digitally disenfranchised.

  47. And the result of all this? See the Power of Technology

  48. 1.3 Business Pressures, Organizational Responses, and IT Support Business Pressures • Market Pressures • Technology Pressures • Societal Pressures

  49. Business Pressures, Organizational Responses, and IT Support

  50. Market Pressures The Global Economy and Strong Competition The Changing Nature of the Workforce Powerful Customers

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