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Discovery Environment Assessment from the Publisher and Library Perspectives

NETSL Annual Spring  Conference: 2014. Coming Up Roses: Growing Towards The Future. Discovery Environment Assessment from the Publisher and Library Perspectives. Robert Boissy, Manager of Account Development April 11, 2014. User Profile: Visit Data from WebTrekk.

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Discovery Environment Assessment from the Publisher and Library Perspectives

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  1. NETSL Annual Spring Conference: 2014 Coming Up Roses: Growing Towards The Future Discovery Environment Assessment from the Publisher and Library Perspectives Robert Boissy, Manager of Account Development April 11, 2014

  2. User Profile: Visit Data from WebTrekk • How do your users get to SpringerLink? • When you see referral type “Direct” this means the user either typed a URL of the website or a specific page, or clickeda link to the website - for example through a ToC alert e-mail, syllabus, bookmark, link in any e-mail, link on a website or blog, etc.“Direct” is all traffic that has not been directed to SpringerLink from a recognizable search box, or identifiable resolution service, such as a library catalog or discovery service search box, Google, PubMed, any Specialty Index, Springer.Commarketing site search, etc. We have come to think of direct traffic as social/shared in nature. • When do yourusers go to SpringerLink? • What tools are they using when they visit SpringerLink? • How Mobile and Desktop Friendly is yourLibrary Website? • Data from Google Developers PageSpeed Insights All data used with expressed permission of the Schools. Thank you Schools!

  3. Worldwide Visits to SpringerLink by Top 10 Referring Sites: Most Recent 12 Months

  4. Visits to SpringerLink: Last 8 Months: Top Referring Sites: RU/H: Research Universities (high research activity), 27,537 Students, Majority Undergraduate – Northeastern University

  5. Social Media Referrals from NEU to SpringerLink: Most Recent 12 Months

  6. Visits to SpringerLink in Last 12 Months by Top Referring Sites: RU/H: Research Universities (high research activity) 15,000 students, high ratio of undergraduates – University of New Hampshire

  7. Visits to SpringerLink in Last 12 Months by Top 10 Referring Sites: RU/VH: Research University (very high research activity): 12,000 students, Medical School – Yale University

  8. Visits to SpringerLink in Last 12 Months by Top 10 Referring Sites: RU/VH: Research Universities (very high research activity) : 10,000+ students, Predominantly Graduate, No Medical School

  9. Visits to SpringerLink in Last 12 Months by Top 10 Referring Sites: DRU: Doctoral/Research Universities: 4961 students, High Undergraduate, Technical Institute -- WPI

  10. Visits to SpringerLink last 12 Months by Top 10 Referring Sites: Bac/A&S: Baccalaureate Colleges--Arts & Sciences, 3148 students, Very High Undergraduate – Wesleyan University

  11. Visits to SpringerLink last 12 Months by Top 10 Referring Sites: Bac/A&S: Baccalaureate Colleges--Arts & Sciences, 2141 students, Very High Undergraduate -- Williams College

  12. Visits to SpringerLink in 2013 by Top 10 Referring Sites: Bac/A&S: Baccalaureate Colleges--Arts & Sciences, 2932 students, exclusively undergraduate– The College of the Holy Cross

  13. NEU Visits to SpringerLink: Last 12 Months: Days of the Week

  14. NEU Visits to SpringerLink: Last 12 Months: Hours of the Day

  15. A year of traffic from NEU to SpringerLink

  16. NEU Visits to SpringerLink: Last 12 Months: Top Browser Types

  17. NEU Visits to SpringerLink: Last 12 Months: Operating Systems

  18. NEU Visits to SpringerLink in Last 12 Months by Device Class Mobile, in my backyard

  19. Worldwide Visits to SpringerLink: Last 12 Months: Device Class Wi-Fi hotspot, Dubai

  20. NEU Visits to SpringerLink: Last 12 Months: Top Mobile Devices

  21. PageSpeed Insights from Google Developers : NEU has Great Scores! • 69 of 100 points for mobile speed • 1 red flag, 5 yellow flags • 4 green for good flags 98 of 100 points for mobile UX! 1 yellow flag 4 green for good flags 90 out of 100 points for Desktop-friendliness No red flags 5 yellow flags 5 green for good flags http://developers.google.com/speed/pagespeed/insights/ Do try this at home!

  22. Your Discovery Environment is Our Discovery Environment • WebTrekk is Springer’sin-house web analytics tool • We include web analytics data in our standard account review documents • We think this tool will help in before/after studies of discovery tool effects • We also track your downloads on a quarterly basis • We will do a discovery review for any client where usage is sub-par or falling • We send our full set of metadata to all discovery services; MARC records are public • Next big thing – author analysis – books, journals, editors • Robert.Boissy@Springer.Com +1-781-244-7918 • Account Development, Northeast/Mid-Atlantic US Spring is overdue at Springer Plainville, MA Office

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