Sarah Broughton, MSW Outreach and Education Coordinator Patti Davidson, MSW Program Analyst

1. Department of Medical Assistance Services Sarah Broughton, MSW Outreach and Education Coordinator Patti Davidson, MSW Program Analyst Virginia Department of Medical Assistance Services LTC Medicaid Subcommittee February 27, 2014 http://dmasva.dmas.virginia.gov 1

2. 3 2 1 Overview Important Contact Information Eligibility and Enrollment Commonwealth Coordinated Care: Program Highlights

3. CCC Highlights 1 2 3 5 4 High-quality, person-centered care for the Dual Eligible that is focused on their needs and preferences All the same benefits currently available under Medicaid and Medicare Single program with built-in Care Coordination for primary, preventive, acute, behavioral, and long-term services and supports Promotes improved transitions between acute and long-term facilities Reimbursement – Blended, risk adjusted rate based on Medicaid, Medicare, and Medicare Advantage data

4. CCC Highlights 1 2 3 5 4 Three-way contract between CMS, DMAS, and health plans referred to as MMPs (Medicaid-Medicare Plans). Same fiscal agent for consumer-directed services to ensure continuity of care Extended transition period for previously authorized services Behavioral Health Homes created in partnership with CSBs for individuals with Serious Mental Illness (SMI) Healthkeepers Humana Virginia Premier The three MMPs for CCC

5. Who is eligible for CCC? • Full benefit Medicare-Medicaid Enrollees (entitled to benefits under Medicare Part A and enrolled under Medicare Parts B and D, and receiving full Medicaid benefits) • Participants in the Elderly or Disabled with Consumer Direction Waiver • Residents of nursing facilities • Age 21 and Over • Live in designated regions (Northern VA, Tidewater, Richmond/Central, Western/Charlottesville, and Roanoke)

6. Who is not eligible for CCC? • Individuals not eligible include those in: • ID, DD, Day Support, Alzheimer's, Technology Assisted HCBS Waivers • MH/ID facilities • ICF/IDs • PACE (although they can opt in) • Long Stay Hospitals • Money Follows the Person (MFP) program • Hospice • Other Comprehensive Coverage (TPL)

7. Enrollment • Enrollment in CCC will be in five regions of the Commonwealth: • Central Virginia/Richmond • Tidewater • Northern Virginia • Roanoke area • Western/Charlottesville area

8. Virginia’s Service Regions

9. Enrollment • Enrollment will be in two phases: • The first phase is called “voluntary enrollment” where an individual proactively enrolls in the program • The second phase is called automatic enrollment where the individual is automatically enrolled into the CCC program. • Intelligent Assignment will consider previous enrollment with the health plans or the health plan network that includes the current adult day health provider or nursing facility (if applicable).

10. Intelligent Assignment • Individuals will be automatically enrolled after considering: • The Health Plan network that includes their current adult day health provider • The network that includes the enrollee’s nursing facility (if applicable) • An enrollee’s previous enrollment with the health plans

11. Beneficiary Choice Most importantly, if an individual is unhappy with a chosen health plan, he/she may, at any time, request reassignment to another health plan or opt out of the program and return to traditional Medicare and Medicaid (changes will be made the first of the month)

12. Enrollee Benefits 1 2 3 4 5 6 One system to coordinate care Designated Care Manager Person-centered care coordination One ID card for all care 24/7 local call center with access to beneficiary records Unified appeals process

13. Supplemental Benefits and Supports • Varies by health plan • May include: • Dental • Vision, to include eyeglasses • Podiatry • Hearing exams, to include hearing aides

14. CCC Ready for Launch

15. 2014 Implementation Timeline March April May June July Aug Oct

16. CCC is Different From Medallion II • CCC is for those who are eligible for BOTH Medicare and Medicaid • Enrollees with Medicare are NOT eligible for Medallion II • Includes Nursing Facility residents and individuals in the EDCD waiver

17. Overview of Enrollment Process • VaMMIS identifies a list of CCC eligible Medicaid recipients and this file is sent to CMS • CMS runs VaMMIS list through Infocrossing and identifies individuals who are not CCC eligible from the Medicare side: • ESRD • Hospice • Medicare A/B/D issues and sends back.  • Those who remain “eligible” are loaded into VaMMIS (by DMAS) with an “E”.  • Individuals eligible for CCC may: • Opt-in • Or will eventually be automatically enrolled if no choice is made

18. Overview of Enrollment Process cont’d • Eligible Virginians will receive numerous letters informing them of their eligibility and providing information on the CCC program • MAXIMUS is the third party enrollment broker Refer all calls & questions to MAXIMUS 1-855-889-5243

19. Important CCC Contact Information Refer all calls & questions to MAXIMUS Phone: 1-855-889-5243 Monday-Friday 8:30-6:00 starting March 3, 2014 or Website: www.virginiaccc.com

20. Important CCC Contact Information Questions about CLAIMS should be referred back to the Medicare-Medicaid Plan (MMP)

21. Important CCC Contact Information Providers and advocacy groups should send CCC questions and presentation requests to: Office of Coordinated Care Virginia Department of Medical Assistance Services 600 E. Broad Street, Suite 1300 Richmond, VA 23219 CCC@dmas.virginia.gov