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Call center services

Keep your customers satisfied and loyal for your business, by understanding their needs, and making them happy. Don't miss your customers because of poor quality customer support. WinbizsolutionsIndia is among the best Call center service providers. Reach us for making your customers feel at home. Reach us : http://winbizsolutionsindia.com/call-center-services/

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Call center services

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  1. Call Center Everything that your customer needs

  2. Call Center services - Show your Customers that you Care Call center helps you to understand your customers queries and solve them, ensuring that they are satisfied with your service. To gain customers trust is the way

  3. Outsource – Let Us take care of your customers • Outsource call center services to WinBizSolutions. • You concentrate on your core business. • We will take care of your customers. 3

  4. Services we provide • Inbound call center • Outbound call center • Multilingual call center • Virtual Assistant • CATI • Email & ChatSupport 4

  5. Inbound call center services • We answer the calls from your customers and give perfect solution for their queries • We also up-sell and cross-sell your products • We provide – Order taking, Ticketing, Claim processing services 5

  6. Outbound call center services • We target the perfect customers and make calls to them to get you more business • We provide – Lead generation, appointment setting, cold calling, telemarketing, customer surveys • 24*7*365 offshore call center services 6

  7. Multilingual call center services • English is not primary speaking language everywhere. Speaking in customer’s own language helps to convince better. • We support -  English, French, Portuguese, Dutch, Spanish, German, Italian, Polish, Norwegian, Finnish, Korean, Japanese, Chinese, Arabic and more • We speak your customer’s language!! 7

  8. Virtual Assistant services • Work on your core project and leave the rest to us. Our virtual assistants manage other aspects of your business • Assistance we provide for are Managerial solutions, Technical solutions, Creative solutions • A perfect assistant to take of your business worries is what we provide. 8

  9. CATI services • We will let you know what customers are thinking about your product or service • We collect customer’s feedback by taking the customer’s survey on your products and services to improve the business • We provide – CATI, CAPI, CAWI services in 30 plus different languages 9

  10. Email support services • You receive enormous mails. We reply to each of them to maintain a healthy relationship with your customers • Services we provide – Technical support, up selling and cross selling, shipping information product and after sales query handling • Never miss a business or customers because of unread emails. We respond to them all 10

  11. Chat support services • Instant reply to the query is what your customers expects from you • Quicker the reply happier the customer is. We are available 24 * 7 to listen to your customers • Services we provide – Technical chat support, subscriptions, customer win backs, generating leads, up selling and cross selling 11

  12. Thank You We are always here to support “YOU” www.winbizsolutionsindia.com 12

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