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Measuring Learning In The Context of Knowledge Management

2. In 45 minutes?. Why Knowledge Management (KM)Knowledge Management Concepts, Processes and TaxonomyExamples of KM ApplicationsThe Social Life of Knowledge Management ? StrategiesKM as Organizational Capacity Building- Skill SetsQ

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Measuring Learning In The Context of Knowledge Management

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    1. Measuring Learning In The Context of Knowledge Management Jing Luan (convenor) Andreea Serban Julie Slark Linda Umbdenstock Harriett Robles May, 2002

    2. 2 In 45 minutes… Why Knowledge Management (KM) Knowledge Management Concepts, Processes and Taxonomy Examples of KM Applications The Social Life of Knowledge Management – Strategies KM as Organizational Capacity Building - Skill Sets Q&A

    3. 3 Why Knowledge Management Information overload Technology advancement Increased professional specialization Competition Job turnover and need to preserve employees’ knowledge Capitalize on organizational knowledge

    4. 4 Key KM Concepts Tacit Knowledge Explicit Knowledge Data => Information => Knowledge

    5. 5 KM Content and Processes

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