The Channel Fixed Link : le Projet du Si ècle

1. The Channel Fixed Link :le Projet du Siècle Case Study Feedback Case Study Feedback

2. Major Projects Benchmarks 1) source : Merrow (1988) Case Study Feedback

3. The Channel Fixed Link 1the external environment • Political uncertainty • The 1987 UK election • Suspicions of the banking community • The initial contract • Morton’s role • Booming EU economies • Cost inflation, especially trains • Rising revenue forecasts Case Study Feedback

4. The Channel Fixed Link 2governance • Rolling stock – percentage fee • Largest budget overrun; failed to motivate TML • Terminals and services – fixed price • Smallest budget overrun but largest source of contention – effectively became inoperable • Tunnels – incentive contract • Medium budget overrun, but on programme • Motivated both sides to solve problems Case Study Feedback

5. Internal Eurotunnel ++ TML ++ Workers + Contractors and suppliers + Shareholders +/- External Travelling public +++ British and French states + Local communities +/- Banks - - Future generations ++ The Channel Fixed Link 3stakeholder analysis Case Study Feedback

6. The Channel Fixed Link 4organisation design • Phase 1 – separated construction; co-located design • Limited coordination required for construction as two sites separate • Phase 2 – integrated organisation • Breakthrough joined sites • M&E a common project • Phase 3 – flattened organisation • Key tasks, commissioning and claims Case Study Feedback

7. The Channel Fixed Link 5lessons • Clear allocation of roles and responsibilities • Integrate or separate client and contractor • Package project • Let packages as separate projects • Strong clients mean successful projects • Motivate resource bases through incentive contracts • Defined the project mission fully Case Study Feedback

8. The Channel Fixed Link 6/7success and failure • Whose success? • Whose failure? • Your opinion Case Study Feedback