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Human Resources Orientation & Training. MAN 3301: Management of Human Resources. Chapter 9. Human Resources Orientation. Orientation – The introduction of new employees to the organization, work unit, and job. Organizational Orientation Departmental & Job Orientation. MAN 3301:
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Human Resources Orientation & Training
MAN 3301: Management of Human Resources Chapter 9 Human Resources Orientation Orientation – The introduction of new employees to the organization, work unit, and job. Organizational Orientation Departmental & Job Orientation
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training A second definition for Training – A planned effort by a company to facilitate an employee’s learning of job-related knowledge, skills, and abilities (KSAs).
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training Step 1 - Conduct Needs Assessment: Identifies if training is needed 3 types: organizational, person, task Methods = same as Job Analysis
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training Step 2 - Create a “Learning Environment”: Identify objectives and outcomes desired. Categorize outcomes Research and Design materials. Practice and refine presentation. Get feedback!
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training • Step 2 - Create a “Learning Environment”: • Learning Theories: • Reinforcement Theory • Social Learning Theory • Expectancy Theory • Information Processing Theory
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training Step 3 - Ensure Transfer of Training: Apply what is learned to the job. Provide peer and manager support. Transfer of Training theories. Theory of Identical Elements (same as job) Stimulus Generalization Theory (principles) Cognitive Theory of Transfer (mechanics)
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training Step 4 - Select Training Method: Choose presentation method (lecture & AV). Design hands-on activities. On-the-job (coaching) vs. Instructor-led Group learning Traditional vs. Technology
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training Step 5 - Evaluate the Training Program: Identify if desired outcomes were achieved Types of evaluation: Formative – Trainee “satisfaction” w/ program Summative – Trainee retention of content
MAN 3301: Management of Human Resources Chapter 9 Human Resources Training • Step 5 - Evaluate the Training Program: • Types of Training Evaluation • Post Test Only • Pre and Post Test • Pre and Post Test with Control Group • Time Series