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EVM series Voice Mail

Introduction to Plug & Play. EVM series Voice Mail. Auto Attendant Systems. EVM SERIES PRODUCTS. Powerful Features & multi-functions. Multi-Application Notes. EVM 8100 PLUG & PLAY Demonstration. The best choice of customized telecommunication systems for small and medium business.

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EVM series Voice Mail

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  1. Introduction to Plug & Play EVM series Voice Mail Auto Attendant Systems EVM SERIES PRODUCTS Powerful Features & multi-functions Multi-Application Notes EVM 8100 PLUG & PLAY Demonstration

  2. The best choice of customized telecommunication systems for small and medium business • Real Plug & Play installation • All remote control programming and maintenance • High compatibility • Cost effective and excellent performance • Powerful features with multi-functions • Low power consumption • Solid state and standalone • Voice Storage by Flash-EPROM • Durable quality for constantly running 10 years without broken down EVM Series

  3. EVM Series Products • EVM 8100/81002Voice Mail System (4ports/10 ~ 20 hours), Expandable to 8 ports • EVM2045Voice Mail System (2ports/4.5~5.5 hours) • EVM2020Voice Mail System (2ports/2~2.5 hours) • EVM2004Auto Attendant System (2ports/24minutes) • EVM2008Auto Attendant System (2ports/48minutes)

  4. Powerful Features and multi-functions Voice Mail System Auto-Attendant

  5. Powerful Features and multi-functions EVM8100 4 Ports, 10 hours EVM81002 4 Ports, 20 hours EVM2020 2 Ports, 2 hours EVM2045 2 Ports, 4.5 hours VOICE MAIL SYSTEM

  6. EVM8100/81002/2045/2020 Powerful features PLUG and PLAY: EVM8100/81002/2045/2020 is just simply "Plug and Play?and operates with PBX without complex procedure within 10 minutes. EASIER MAINTENANCE: You can do all the voice data recording and system maintenance by telephone remote control from anywhere without any PC and modem.

  7. 255 mailboxes capacity, enough for almost all types of end users Leave messages at Line busy/no-answer status or dial other Ext. No Leave messages internally Personalized greeting/ line busy/ day off messages Cellular phone/Pager/Ringer/LED notification Do not disturb Users define access code (password entry) Date and time stamp on each message Programmable notification schedule Message distribution Message appending and re-transferring Follow me 2 wake up calls per each mailbox Each mailbox contains up to 99 messages EVM8100/81002/2045/2020Voice Mail Functions

  8. Build-in Multi-lingual voice prompts User record voice prompts Auto answer incoming calls Single digit extensions Detect Line busy/No-answer status Call Transfer Direct access to voice mail Sub-operator function Set 32 assistant for Department Manager call filter Multi-number for a single phone Flexible extension number setup: Extension number up to 9 digits Assign first 2 digits for extension numbers digits Day/ noon/ night/ holiday setup mode-by program or remote control Capacity to set extra 64 holidays Direct access to other Branch Offices through PBX feature of External Call Forwarding EVM8100/81002/2045/2020 Auto Attendant Functions

  9. AUDIOTEX FUNCTIONS: 4 levels/ 256 single digit menus and extensions (EVM8100/81002/2045) 4 levels/ 9 single digit menus and extensions (EVM2020) Record Audiotex directly without any programming Manager can update the content of Audiotex anytime You can also reach the individual person while functioning in Audiotex system MANAGEMENT FUNCTIONS: Voice guide for setting up programs more easily. Remote control maintenance by phone system without PC and modem. Statistical reports of operations: No-answer/Line busy/Incoming calls/Operator busy. System manager changes password by remote control. EVM8100/81002/2045/2020 Audiotex/ management Functions

  10. Powerful Features and multi-functions EVM2004 2 Ports, 0.4 hours EVM2008 2 Ports, 0.8 hours Auto-Attendant

  11. EVM2004/2008/1001 Powerful features PLUG and PLAY: EVM2004/2008/1001 is just simply "Plug and Play?and operates with PBX without complex procedure within 10 minutes. EASIER MAINTENANCE: You can do all the voice data recording and system maintenance by telephone remote control from anywhere without any PC and modem.

  12. Build-in Multi-lingual voice prompts User record voice prompts Auto answer incoming calls Single digit extensions Detect Line busy/No-answer status Call Transfer Direct access to voice mail Sub-operator function Set 32 assistant for Department Manager call filter Multi-number for a single phone Flexible extension number setup: Extension number up to 9 digits Assign first 2 digits for extension numbers digits Day/ noon/ night/ holiday setup mode-by program or remote control Capacity to set extra 64 holidays Direct access to other Branch Offices through PBX feature of External Call Forwarding EVM2004/2008 Auto Attendant Functions

  13. 1 common mailbox (EVM2004/2008) Leave messages at Line busy/no-answer status or dial other Ext.. no Personalized greeting messages, day off messages Ringer/LED notification Users define access code (password entry) Date and time stamp on each message Programmable notification schedule Follow me 2 wake up calls per each mailbox Do not disturb EVM2004/2008/1001 Voice Mail Functions

  14. AUDIOTEX FUNCTIONS: 4 levels/ 256 single digit menus and extensions (EVM2008) 4 levels/ 9 single digit menus and extensions (EVM2004) 3 levels/ 9 single digit menus and extensions (EVM1001) Record Audiotex directly without any programming Manager can update the content of Audiotex anytime You can also reach the individual person while functioning in Audiotex system MANAGEMENT FUNCTIONS: Voice guide for setting up programs more easily. Remote control maintenance by phone system without PC and modem. Statistical reports of operations: No-answer/Line busy/Incoming calls/Operator busy. System manager changes password by remote control. EVM 2004/2008 Audiotex/ management Functions

  15. Multi-Application Notes Voice Mail Application Sample of banking industries Sample of Government Agencies Sample of educational fields: School Sample of entertainment industries: Travel Agencies

  16. Multi-Application Notes VOICE MAIL Application

  17. Sample of banking industries Multi-Application Notes AMERICAN EXPRESS BANK VOICE INQUIRING FLOW CHART

  18. Sample of Government Agencies Multi-Application Notes CITY OF TAIPEI, TRAFFIC JURISDICTION VOICE INQUIRING FLOW CHART

  19. Sample of educational fields: School Multi-Application Notes NATIONAL UNIVERSITY AUDIOTEX INQUIRY EXAMPLE

  20. Sample of entertainment industries: Travel Agencies Multi-Application Notes TRAVEL AGENCIES AUDIOTEX INQUIRING FLOW CHART

  21. EVM 8100 PLUG & PLAY Demonstration Make sure everything is ready 3 Steps preparation and instruction for Demonstration Assumption for the Demonstration

  22. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 1.The EVM-8100 Box 2.Total accessory inside 3.EVM8100 front view 4.EVM8100 rear view 5.Accessory: 13VDC Adapter 6.Accessory: 12VDC/7AH battery power line, 2 RJ45 signal lines 7.Accessory: 2 wiring boxes 8.Instruction and Programming Manual 9.Mounting Instruction

  23. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 1.The EVM-8100 Box

  24. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 2.Total accessory inside

  25. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 3.EVM8100 front view

  26. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 4.EVM8100 rear view

  27. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 5.Accessory:13VDC Adapter

  28. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 6.Accessory: 12VDC/7AH battery power line, 2 RJ45 signal lines

  29. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 7.Accessory: 2 wiring boxes

  30. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 8.Instruction and Programming Manual

  31. EVM 8100PLUG & PLAY Demonstration(Applied for all models) MAKE SURE EVERYTHING IS READY: 9.Mounting Instruction

  32. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 Connect to PBX: STEP 2 Connect to PBX: STEP 3

  33. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 1. EVM-8100 left rear view 2. EVM-8100 right rear view Program port is not needed now, it is for on-site programming. Beside, EVM8100 allows you to remote control its programming. 3. EVM-8100 System Layout Figure 4. Connect the 13VDC power and Line 1-4 5. Power line and Line 1-4 Connected

  34. EVM 8100PLUG & PLAY DemonstrationApplied for all models 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 1. EVM-8100 left rear view

  35. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 2. EVM-8100 right rear view

  36. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 Program port is not needed now, it is for on-site programming. Beside, EVM8100 allows you to remote control its programming. 3. EVM-8100 System Layout Figure

  37. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 4. Connect the 13VDC power and Line 1-4

  38. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX: STEP 1 5. Power line and Line 1-4 Connected

  39. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 2 1. Install backup battery (Optional) 2. Backup battery connected (Optional) 3. Connect Line 1-4 port to wiring box 4. Connect Line 5-8 port to wiring box LINE 5~8 need to add an additional card (EVM-4LC).

  40. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 2 1. Install backup battery (OPTIONAL)

  41. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 2 2. Backup battery connected (OPTIONAL)

  42. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 2 3. Connect Line 1-4 port to wiring box

  43. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 2 4. Connect Line 5-8 port to wiring box. LINE 5~8 need to add an additional card (EVM-4LC).

  44. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 3 1.The bare structure of wiring box 2.The bare structure of wiring box 3.A closer look to the bare wiring box 8 wires of line ports: Line-4: Blue-Gray Line-3: Orange-Brown Line-2: Black-Yellow Line-1: Red-Green

  45. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 3 1.The bare structure of wiring box. 8 wires of line ports: Line-4: Blue-Gray Line-3: Orange-Brown Line-2: Black-Yellow Line-1: Red-Green

  46. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 3 2.The bare structure of wiring box. 8 wires of line ports: Line-4: Blue-Gray Line-3: Orange-Brown Line-2: Black-Yellow Line-1: Red-Green

  47. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) 3 Steps Preparation and Instruction for Demonstration: Connect to PBX:STEP 3 3.A closer look to the bare wiring box. 8 wires of line ports: Line-4: Blue-Gray Line-3: Orange-Brown Line-2: Black-Yellow Line-1: Red-Green

  48. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) Testing and Demonstration: Testing conduct from the external line or PBX internal line, EVM auto detect PBX Ringback tone and Hook-Flash time, EVM auto detect Busy Tone and Hook-Flash time 1. Assumption for the Demonstration 2. Using extension number to test Hook Flash Time and Ringback Tone 3. Using extension number to test Line Busy 4. Dial a busy extension number to test the busy tone and auto configuration Repeat the testing procedures from 2 to 4 for three times to get the best tone cycles samples for whole system. (Figure Domestication)

  49. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) Testing and Demonstration: 1. Assumption for the Demonstration Ext..20 Ext.. 19 EVM Ext..26 Ext..11

  50. EVM 8100PLUG & PLAY Demonstration(Example is applied for all models) Testing and Demonstration: 2. Using extension number to test Hook Flash Time and Ringback Tone Dial into EVM ext. 26. When hear EVM announcing messages, dial an available extension number, for example,Ext. 20, and wait few seconds, then Ext. 20 will ring, but DO NOT ANSWER!!! then EVM will announce No Answer messages. Ext.. 19 Ext. 11 and Ext..20

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