120 likes | 136 Views
Respecting Cultural Differences during a Disaster. The need for Cultural Sensitivity Training. Karla Almendarez-Ramos City of Richmond’s Office of Multicultural Affairs. Why do people come to the US?. Disasters See No Race. Our Growing Diversity.
E N D
Respecting Cultural Differences during a Disaster The need for Cultural Sensitivity Training Karla Almendarez-Ramos City of Richmond’s Office of Multicultural Affairs
Our Growing Diversity By 2050, there will be no majority population. That is already the case in 5 year olds and younger. One in 10 Virginians is foreign-born. • 40% Asia • 36% Latin America
Definitions • Culture: values, assumptions and perceptions that are instilled early on in life and are expressed in the way we behave and interact. • Diversity: all of the things that make us different from one another. • Cultural sensitivity: valuing and learning from diversity and being willing and quick to adequately respond to differences. • Cultural competence: ability to work effectively with individuals from different cultural and ethnic backgrounds.
Culture is like an iceberg hierarchies Social conventions Notions of time Knowledge beliefs Social roles language religion values
Language = Communication What we say/write How we say/write it (tone of voice/voice) Gestures Facial expressions What we don’t say
“If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.” – Nelson MandelaBe aware of your own attitudes and how they may impact on service delivery. https://youtu.be/swg57ub5Yds - Video about Sign Language Interpreter