Dan Willis - HP Technical Services, Client Infrastructure Consulting June 10, 2010

1. WCL208 | A Strategy for Your Client InfrastructureRETHINK your client infrastructure and increase user productivity with Microsoft Windows 7. Dan Willis - HP Technical Services, Client Infrastructure Consulting June 10, 2010 1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice

2. Client Strategy • Begin with strategic view • Identify business value available • Stakeholder identification • Structured approach to apply technology to business issues Result: Solution Roadmap, high level design, business case

3. Client Infrastructure Complexity and cost: Client computing has grown complex over the years, leading to high cost Security and compliance: Organizations are at risk for data loss, compliance issues, and information theft Change & Choice: IT must plan for more change – new devices, new ways of working, new user expectations – and the organization must react quickly to business changes Productivity: People expect computing to always work, and to enable communication in a variety of ways Pressures on IT

4. End User Expectations Tomorrow Always on Mobile Today Teleworker Thin client Yesterday Productivity Smart Phone “Consumerization” Global and 24/7

5. Microsoft Windows 7 for End Users • Designed to be Faster, More Reliable, and More Secure • DirectAccess: Give mobile users seamless access to corporate networks without a need to VPN. • BranchCache: Decrease the time branch office users spend waiting to download files across the network. • Federated Search: Find information in remote repositories, including SharePoint sites, with a simple user interface. • BitLocker and BitLocker To Go: Help protect data on PCs and removable drives, with manageability to enforce encryption and backup of recovery keys. • Virtual desktop infrastructure (VDI) optimizations: Improved user experience for VDI with multimon and microphone support, which have the ability to reuse virtual hard drive (VHD) images to boot a physical PC. • Microsoft Outlook Social Connector (SharePoint, Live Meeting, LinkedIn, Facebook, MySpace) Delight End Users

6. Questions Top of Mind for IT Managers on Microsoft Windows 7 • How can I determine the total ROI for Windows 7 vs. an older version of Windows? • How can I analyze the financial and risk impact of moving to desktop / application virtualization? • When should I plan to migrate to Windows 7? • What is the best step-by-step plan for migration to minimize disruption to end users, risk for the business? • How should I rethink my application environment? • Which users would benefit the most from Windows 7?

7. Migration Challenges Discovering the HW/SW Inventory Data Managing and creating the centralized data Analyzing the data is labor intensive Associating the user to workstation to applications the user to the corporate hierarchy Scheduling the migration groups and units Communicating with users, migration teams, stakeholders Approving software and hardware changes Consolidating applications Monitoring and reporting on the migration

8. Services to Guide the Journey Rethink the Client NOW

9. A journey which requires... • A structured, service lifecycle approach • Capability model, roadmap and design that addresses people, process and technology • Solution architecture blueprints that provide customization to protect key investments already made • Reference examples from real life implementations …All of which HP Technology Services delivers

10. Procurement and Asset disposal Applications Compatibility, Virtualization & Packaging Project based or Express Services Infrastructure Network Systems Management Project Based Deployments Assessment | Design| Pilot | Deployment Training Hosting & End-User Workstation Services Consider complete end-to-end Desktop Services

11. Strategy Overview Test Gather Requirements /Assess Architecture/ Design Architecture/ Design Architecture/ Design Deploy Deploy Deploy Activities Gather Business Requirements & Functional Principles Image Design Test Lab User Data Backed up Deployment Types Deployments Image Deployed OS Image Requirements Scheduling Pilot Sites Applications Roles User Data Restored Application Roles User Communications Applications Installed User Communications User Data Migrations User Data Migration Output Assessment Report Site Deployments • Deployment Plan • OS Image • User Data Migration Plan • Application Packages • POC Pilot Deployments

12. Holistic Client Infrastructure Approach Hybrid Solution Blueprint Datacenter Access Devices Strategy Server Hosted Computing TaskOriented BasicProductivity VDI End-user segments Application Management KnowledgeWorker Dedicated Remote Clients PerformanceUser Governance Security Traditional clients, client-hosted HP Client & Infrastructure Management Tools & Process

13. Client Infrastructure ComponentsMajor components to consider for Client Infrastructure Transformation • Build consensus on client infrastructure vision and concepts • Identify business issues and opportunities, ROI • Apply technology to the prioritized business issues Client Strategy • Managed transition to Windows 7 • Prescriptive, automated processes – refresh or existing clients • Build multi-year roadmap for client management & security Client Migration • Datacenter control brought to client computing • Implement the right mix of models • Extend Converged Infrastructure to the client Client Virtualization • Application discovery, rationalization and packaging • Application testing, remediation • Models include Client hosted, virtualized, streaming Client Application Management • Client & Virtualization management & automation • Data Protection & Recovery . • Desktop Security, Identity Management, Directory Integration, Virtual Machine Security Client Management & Security • Server and Storage support – warranty to mission critical • Software support – Microsoftand Citrix • IT and End user education Client Infrastructure Training & Support

14. Client Strategy • Begin with strategic view • Identify business value available • Stakeholder identification • Structured approach to apply technology to business issues Result: Solution Roadmap, high level design, business case

15. Client Migration • Assessment • User Discovery & Segmentation • Client Application Migration • Automated Deployment • Managed Refresh • User Training • Minimal disruption to user productivity with automated process • Reduce risk from application incompatibility • Simplified migration with standard tools and processes • Global reach • Increase security with integrated Client management • Smooth adoption with standard or custom training for Windows 7 NDA until 4/14/2010

16. HP Transformation Experience Workshop Client Strategy Services • Duration: 1 day • Availability: Global • Delivered by experienced HP Consultants • Build a vision of the future environment • Quantify opportunities and risk • Gain stakeholder buy-in • Determine best place to begin the transformation • Result: A shared vision, a set of priorities, a roadmap to execute

17. HP Business Benefits Roadmap Client Strategy Services • Duration: 2-4 weeks • Availability: Global • Delivered by experienced HP Consultants • Target Audience: CIO, IT Manager, Key Business Unit Managers • Discover business cases with key business stakeholders • Identify, quantify and analyze solution benefits • Result: A high level Client Infrastructure roadmap with related business case, based on business priorities and quantified benefits

18. HP Strategic Architecture Client Strategy Services • Duration: 4 – 6 weeks • Availability: Global • Delivered by experienced HP Consultants • Target Audience: IT Manager, IT Owners • Make technology decisions based on the business and technology roadmap • Simplifies and organizes business and technology before you start, to reduce risk • Result: A strategic architecture blueprint and detailed Client Infrastructure transformation plans to introduce new technologies, includes cost estimates

19. HP Client Virtualization Services • Virtual Desktop Infrastructure (VDI) • Citrix / VMWare / Microsoft • Application Streaming • App-V, XenApp, ThinApp • Microsoft Desktop Optimization Pack • Server Based Computing • Remote Desktop Services • Client hosted virtualization / offline • Med-V, VMWare offline desktop • Blade Workstation/PC • Choose the best model for each user segment • Simplify complexity with blueprints for each model • Improve control and security- bring client workloads into the datacenter: apply datacenter-level control to client computing

20. Client Application Migration Rethink the Client NOW

21. CLIENT applications – the challenges • 1. Client OS Migration • Resource intensive • Lack of Business Unit engagement/user support • Lack of application prioritisation • Lack of deployment planning • Unknown applications • 2. Application Compatibility • Uncertainty of applications working on new OS • What is the impact? • How do I test? • How long will it take? • How much will it cost? • What’s the level of predictability? • 3. Ongoing Application Packaging • Expensive resources • Limited flexibility/ scalability • Poor quality packages • Poor Service Levels • Lack of training budget to re-skill resources

22. Take a sequential approach to migrations covering every step of the process Ensure the phases are customizable and available in isolation Benefits: Higher quality application compatibility/remediation/testing Reduced application remediation costs Faster Remediation Successful end-to-end migration Discovery Assessment Fix Check Testing Deployment Client Application Migration Planning

23. What is ACF? Microsoft sponsored Application Compatibility Factory Windows 7 ACF Remediate Assess Validate Windows 7 Compatible Applications Enterprise Applications Costs Quality • The ACF Program connects customers with Microsoft partners • Compatibility with Windows 7 may be a roadblock for some Apps • Customers (& Microsoft field) don’t understand details • Customers don’t understand solutions available 23

24. The time is Now – Rethink the Client HP Point of View: Make technology decisions based on the business and technology roadmap Hybrid model will win

25. Questions?