Navigating the Human Age: Trends and Strategies for Today's Workforce

1. World of Work Trends Jorge Perez Izquierdo, SVP, Manpower NKITA May 19, 2011

2. New Language for Today • The Human Age • Talentism

3. Forces of Change in the World • Emerging markets are reshaping the global economy… • Widening the gap between the have’s and the have not’s. • Rapid technological innovation is creating transparency and lowering transactions costs. • Talent is the new ‘it’ – unleashing human potential becomes the major agent of economic growth.

4. Previous Workforce Transformations Industrial Informational Virtual

5. When optimizing human potential will be the single most important determinant of future business success and growth talent The Human Age

6. There will be new demands for: Productivity Innovation Talent Complexity needs to be confronted with solutions The Human Age is Creating Complexity

7. World of Work Trends

8. The Talent Mismatch is deepening as the working age population declines and the nature of work changes

9. Implications • Organizations will need agile attraction and retention strategies. • Critical skills shortages will accelerate the mobility of workers and work. • There will be increased pressure to keep older workers engaged longer. • Continuous training and development will be required to maintain a job-ready workforce.

10. Individual Choice will be exercised by those with the skills that are most in demand

11. Implications • Companies need to better understand individuals’ motivations and work preferences. • Strategies will be needed to attract, engage and manage the multi-generational workforce. • Segmented candidate attraction models will be required. • Employer brand and reputation will become increasingly important. • Individuals will “own” their careers and development

12. Technological Revolutions have the power to change where, when and how we work

13. Implications • Increased transparency has changed the definition of valuable data. • Unsubstantiated information increases the importance of verification. • Technology and global arbitrage increase individuals’ and organizations’ choice of where, when and how work is performed. • Workplaces and practices will need to be environmentally friendly.

14. Rising Customer Sophistication requires businesses to deliver greater value and efficiency

15. Implications • Responses and solutions will need to be faster, more agile, differentiated and global. • Intensified price / value compression puts increased pressure on productivity. • Talent will become a key competitive differentiator. • A company’s practices are under increased scrutiny – they must stand up to total transparency.

16. What does this mean to you? • How do you prepare yourself and your enterprise?

17. Population 308 M 80% Population 246 M

18. Population 4,339,367 Natural Resources Geographic location Talent Pool Kentucky

19. This means you need to re-examine your assumptions about:

20. Unleash Human Potential • What work models should we use? • How can we leverage the talent ecosystem to drive productivity? • How will we accommodate a diverse workforce? Work Models • What new practices will we need in order to attract, develop and retain the talent we need? • What will motivate generations to work together? • How will our leadership behaviors change? People Practices • Do we know all of our talent supply options? • How can we optimize the talent we have? • What talent strategies can we deploy to reach undertapped and untapped talent pools? Talent Sources

21. Questions and Answers

22. The world of work is changing…

23. Keep your Workforce Pipeline: EVERGREEN