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People Use Look & Feel As Their First Indicator of Trust. By: Patrick Selpides CIS421. First Impressions Matter!. Heavily influenced by nonverbal cues. Studies have found that nonverbal cues have over 4x the impact on the impression that you make than anything you say . (forbes.com)
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People Use Look & Feel As Their First Indicator of Trust By: Patrick Selpides CIS421
First Impressions Matter! • Heavily influenced by nonverbal cues. • Studies have found that nonverbal cues have over 4x the impact on the impression that you make than anything you say. (forbes.com) • We unconsciously form opinions about everything we see for the very first time.
Judge by image/appearance • Interviewing for a job • Look • Groomed • Dressed • Demeanor • Commercials/Movie Trailers • Booking a Hotel • Well lit • Hotel sign • Well maintained • Restaurant Menu
Judge by image/appearance http://www.youtube.com/watch?v=ad-Dm0Ac9rA
Website Design • First impressions are based on the look and feel of a website. • People reject websites that they perceive to be not trustworthy. • Factors: • Layout • Color • Font • Alignment • Navigation • Hard to navigate • Dead links
Sources http://www.forbes.com/sites/carolkinseygoman/2011/02/13/seven-seconds-to-make-a-first-impression/ http://pieceofmind.wordpress.com/2012/04/17/things-to-do-in-denver-when-youre-dense/ http://www.sodahead.com/living/california-dentist-says-groping-was-part-of-treatment-would-you-go-to-this-dentist/question-267771/ http://500px.com/photo/19133595