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MAKING IT REAL 22 nd October 2013 Promoting Equality Tourism & Hospitality

MAKING IT REAL 22 nd October 2013 Promoting Equality Tourism & Hospitality. Natasha Kinsella CEO Irish Hospitality Institute. Our Mission/Vision. Non profit organisation since 1966 “ To drive professional excellence in hospitality management in Ireland”.

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MAKING IT REAL 22 nd October 2013 Promoting Equality Tourism & Hospitality

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  1. MAKING IT REAL 22nd October 2013 Promoting Equality Tourism & Hospitality

  2. Natasha Kinsella CEO Irish Hospitality Institute

  3. Our Mission/Vision Non profit organisation since 1966 “To drive professional excellence in hospitality management in Ireland”

  4. 12 Month National Initiative & 3 interactive participative learning network • Introduce sectorial approach • Raise awareness & understanding • Highlight the benefits • Support all inclusive integrated workplaces • Address key issues & challenges • Develop future agenda for promotion

  5. BUSINESS CASE FOR EQUALITY Research Business Impact - Kathy Monks DCU 2007 • Human Capital Benefits – Recruitment & Retention of high calibre staff • Increase Market Opportunities with access to more diverse markets • Enhanced organisational reputation (suppliers, customers, employees) • Improved working relations & reduction in litigations

  6. “Embracing Equality & Diversity supports & enhances labour productivity & workplace creativity & innovation” Promoting Equality In the Irish Hospitality Sector: Principles & Guidelines March 2009 Integration of a diverse Irish & international workforce is for Business Success

  7. Case Studies • The International Approach • B&Q • Marriott International • Starwood Hotels & Resorts Worldwide • The Irish Approach • Clontarf Castle • The Shelbourne Hotel • Dunboyne Castle Hotel & Spa • MacDonalds Ireland

  8. SECTOR APPROACH 10 STEPS • Develop Awareness and Knowledge of Equality and Diversity Issues • Develop a Systematic Approach to Equality and Diversity in Your Organisation • Create an Organisational Culture based on Equality and Diversity • Provide Leadership from the Top • Designate Responsibility • Develop an Equality-friendly Recruitment Process • Promote Equality through Staff Development and Training • Develop and Provide Equality-friendly Services • Develop a Collaborative Approach • What Gets Measured Gets Done - Monitoring and Evaluation

  9. THANK YOU Feel free to contact 01 6624790 chiefexecutive@ihi.ie

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