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Access Initiative Impacts on Primary Care Provider Productivity. Douglas A. Conrad, PhD* Paul Fishman, PhD** University of Washington, Department of Health Services * , and Group Health Cooperative, Center for Health Studies **.
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Access Initiative Impacts on Primary Care Provider Productivity Douglas A. Conrad, PhD* Paul Fishman, PhD** University of Washington, Department of Health Services*, and Group Health Cooperative, Center for Health Studies**
Timeline of Group Health Cooperative Access Initiative and Initiative Components
Productivity Hypotheses Postulated Principally Positive Effects of Access Initiative on Productivity However, Anticipated Some Short-Run Decrements in PCP Productivity, Potentially in Adjusting to: • New Systems • New Incentives • New Clinical Management Routines
Overview of Study Design • Productivity Analysis Embedded within Overall Evaluation of the Initiative Intervention • Analysis Period: 1998 – 2005 • Unit of Observation: PCP in any of 32 Quarters, at least .25 FTE, practicing within the Integrated Group Practice (IGP) in Western Washington • 147 unique physicians (49%, or 72, of eligible PCPs present in all 32 quarters)
Study Design (continued) Dependent Variables in Productivity Analyses included: (at PCP-Quarter level) • Mean Work RVUs per FTE • Mean Visits per FTE • Mean Work RVUs per Visit (“Intensity”) Also, examined the “Dual” of Productivity: • System Cost of Care per PCP empanelled Enrollee
Independent Variables in Productivity Analyses (General Estimating Equation Models) • Initiative Time • Primary Care Clinic (“fixed effects”) • Interactions: Initiative Time*Clinic • PCP Years in the IGP • PCP Gender • Case Mix (Expected Resource Intensity) of Individual PCP’s “Panel” (prospective)
Description of Study Sample (PCPs and Enrolled Panel) • 70% of PCPs were Male • 41% of PCP-Quarters had 1.0 FTE • Mean Panel Size: 1455 (SD = 557) • 84% in Commercial Market Segment • Mean Age of Panel Enrollees: 43 years • 51% of Panel Enrollees are Women • Mean Per Member Per Quarter Cost: $744 (SD = $407)
Primary Care Productivity Patterns over Initiative Time Relative to Pre-Initiative Levels: RVU/FTE Rose during Rollout, Rose Further during Full Implementation RVU/Visit Intensity Rose Modestly during Rollout, More Dramatically Post-Initiative Costs per Panel Member Rose during Rollout, Declined below Pre-Initiative Levels during Full Implementation
Cost per Panel Member (PMPQ) over Initiative Time (adjusted) Note: Raw Post-Full Costs ~ $650/qtr versus ~ $800/qtr during Rollout
Implications • Comprehensive Access Initiative Was Associated with Increased PCP Productivity and Reduced PMPQ Cost for Primary Care Providers • System Adjustments Appeared to Mitigate Potential Decrements • Enhanced Productivity Occurred in Parallel with declining, then flat FTE, respectively, during Rollout, Post-Full Implementation